Dynamic professional with a strong attention to detail and a continuous improvement mindset. Proven ability to enhance workflow efficiency and customer satisfaction through exceptional service and proactive problem-solving. Skilled in training teams and managing deadlines, ensuring quality outcomes in fast-paced environments. Working and attending classes since the age of 14 while maintaining honor roll through years of school. Letter of recommendation from both former St. Louis Metropolitan Police officer and college professor Dr. Marquaello Futrell and from honor society Phi Theta Kappa (PTK).