- Playing Sports
- Hiking
- Music
- Road Trips
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Cooking
Emma Schwarting
benson
Summary
Proven server at McKinley's Restaurant & Pub, adept in exceptional customer service and efficient POS operation. Skillfully managed multiple tables, ensuring prompt service and guest satisfaction. Collaborated seamlessly with team members, enhancing dining experiences through excellent communication and multitasking abilities. Demonstrated commitment to safety and sanitation, contributing to a positive dining environment.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Server
McKinley's Restaurant & Pub
02.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
Stephenson's Bar-B-Q
01.2023 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
No Degree - Cosmetology
Cape Fear Community College
Wilmington, NC06-2026
High School Diploma -
West Johnston High School
Benson, NC06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Excellent communication
- Menu memorization
- Supply restocking
- Multitasking and organization
- POS operation
- Multitasking Abilities
- Reliable and responsible
Interests
Timeline
Server
McKinley's Restaurant & Pub
02.2024 - 08.2024
Server
Stephenson's Bar-B-Q
01.2023 - 07.2023
No Degree - Cosmetology
Cape Fear Community College
High School Diploma -
West Johnston High School
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