Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emma Seidenberger

Splendora,TX

Summary

Enthusiastic and dedicated college student pursuing a Human Resource Management degree at Sam Houston State University, with a strong academic record. Known for exceptional organizational skills, a proactive approach to problem-solving, and effective communication abilities. Demonstrates a solid foundation in leadership, customer service and ability to work hard, complemented by hands-on experience through my jobs in high school. Eager to contribute a strong work ethic, quick learning capabilities, and a positive attitude to a dynamic team.

Overview

2
2
years of professional experience

Work History

Drink Maker/Customer Service Representative

Overall Nutrtion
New Caney, TX
05.2023 - 08.2024
  • Provided excellent customer service by engaging in friendly conversation with guests.
  • Responded to customer inquiries about drinks menu options.
  • Calculated costs of individual drinks for accurate billing purposes.
  • This was a non-alcoholic drink making/serving.
  • Effectively multitasked within fast-paced environment.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.

Host

Mud bugs
Splendora, TX
01.2023 - 05.2023
  • Greeted guests upon arrival and provided them with menus.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Managed incoming calls during busy shifts.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted customers, answered questions and recommended specials to increase profits.

Education

High School Diploma -

Splendora High School
Splendora, TX
05-2024

Some College (No Degree) - Human Resources Management

Sam Houston State University
Huntsville, TX

Skills

  • Cleanliness and sanitation
  • Cash and credit transactions
  • Engaging personality
  • Customer service expertise
  • Leadership
  • Attentive

References

References available upon request.

Timeline

Drink Maker/Customer Service Representative

Overall Nutrtion
05.2023 - 08.2024

Host

Mud bugs
01.2023 - 05.2023

High School Diploma -

Splendora High School

Some College (No Degree) - Human Resources Management

Sam Houston State University
Emma Seidenberger