Emma Shaw
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
Auburn Valley Humane Society
09.2023 - Current
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Used strong interpersonal communication skills to convey information to others.
- Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
Barista
Starbucks
02.2022 - Current
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
Babysitter
Self-employed
01.2022 - 01.2023
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Education
Associate of Arts - Communication Studies
Pierce College
Puyallup, WA12.2024
High School Diploma -
Puyallup High School
Puyallup, WA06.2024
Skills
- Computer Skills
- Organized and Efficient
- Teamwork and Collaboration
- Operations Support
- Hospitality service expertise
- Payment Processing
Certification
- Certified Barista Trainer, Starbucks - Current
Timeline
Volunteer
Auburn Valley Humane Society
09.2023 - Current
Barista
Starbucks
02.2022 - Current
Babysitter
Self-employed
01.2022 - 01.2023
Associate of Arts - Communication Studies
Pierce College
High School Diploma -
Puyallup High School
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