I have had the privilege of being surrounded by families including adults and children with special needs and learning disabilities as my sister was severely handicapped and I helped with her up bringing and care
Emma Shaw-Lubeski
Milford,MI
Summary
Dynamic professional with a proven track record in event planning and catering events, honed at Gourmet Express Catering & Event Planning Group. Proven success in managing large-scale events, streamlining processes, and enhancing customer satisfaction. Demonstrated leadership and organizational skills in coordinating teams and executing events smoothly and achieving consistently high client satisfaction.
Skilled office manager in balancing time management and conflict resolution, enhancing operational efficiency and patient and demonstrating success in streamlining administrative processes and enhancing patient satisfaction. Proven ability to lead teams and implement effective office procedures.
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards.
Compassionate Special Education Paraprofessional offering excellent skills in devising student strategies and monitoring classroom activities. Pursuing a similar position where a well-qualified individual with an understanding of autism spectrum disorder and learning disabilities is highly sought.
Overview
16
16
years of professional experience
Work History
Catering Manager
Gourmet Express Catering & Event Planning Group
05.2021 - Current
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Hired and trained both permanent and temporary staff members.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Reduced wait times for guests by optimizing table turnover rates through effective floor management.
- Monitored inventory levels closely to prevent stock shortages and reduce food waste effectively.
- Enhanced staff performance by conducting regular training sessions on customer service and communication skills.
Lead Cook
Walled Lake Schools
11.2021 - 06.2022
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
- Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
- Took over line positions in event of emergency.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Supervised line cooks to monitor food safety and order accuracy.
- Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
Office Manager & Medical Assistant
Allergy and Asthma Management Center PC
03.2011 - 06.2015
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Pharmacy Technician
Kroger
01.2009 - 04.2011
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Paraeducator, Special Education
Carmel Clay Schools
07.2008 - 12.2008
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained accurate records of student performance, attendance, and progress towards IEP goals.
- Participated in professional development opportunities focused on new strategies for supporting special education learners successfully in the classroom.
- Reported on student progress, behavior, and social skills to parents.
- Enhanced student learning by providing individualized support and accommodations for special education students.
Education
Medical Assisting Certification - Medical Assisting
Huron Valley Continuing Education
Highland, MI05-2011
Associate Degree in Travel & Tourism - Travel & Tourism
Henley College
Coventry, England06-2002
High School Diploma -
Coundon Court High School
Coventry, England01-2001
Skills
- Event planning proficiency
- Lead prospecting
- Menu development
- Food presentation
- Professional telephone etiquette
- Time management mastery
- Conflict resolution abilities
- Patient confidentiality
- Classroom support
- Literacy support
- Transition planning
Interests
Timeline
Lead Cook
Walled Lake Schools
11.2021 - 06.2022
Catering Manager
Gourmet Express Catering & Event Planning Group
05.2021 - Current
Office Manager & Medical Assistant
Allergy and Asthma Management Center PC
03.2011 - 06.2015
Pharmacy Technician
Kroger
01.2009 - 04.2011
Paraeducator, Special Education
Carmel Clay Schools
07.2008 - 12.2008
Medical Assisting Certification - Medical Assisting
Huron Valley Continuing Education
Associate Degree in Travel & Tourism - Travel & Tourism
Henley College
High School Diploma -
Coundon Court High School
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