Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Smith

Fort Collins,CO

Summary

Thoughtful professional building customer rapport and providing services as requested. Deliberate attendant responding to questions and fulfilling needs according to job scope. Enthusiastic team member providing support for other departments as needed.

Overview

3
3
years of professional experience

Work History

Registered Behavior Technician

Compleat Rehab
08.2024 - Current
  • Implemented individualized behavior intervention plans to support clients' developmental goals.
  • Monitored client progress, documenting behavioral changes and reporting to supervising clinicians.
  • Utilized behavior tracking software to analyze data and adjust strategies effectively.
  • Collaborated with interdisciplinary teams to enhance treatment efficacy and client outcomes.
  • Provided one-on-one support during therapy sessions, fostering a positive learning environment.
  • Developed engaging activities to reinforce learned skills and promote social interaction among clients.
  • Ensured compliance with safety regulations and best practices within therapeutic settings.
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
  • Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.

Playtime Attendent

Ruff Housing Doggie Day And Overnight Care
11.2023 - 08.2024
  • Informed management of any safety hazards or customer complaints immediately.
  • Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
  • Adhered to health code regulations while preparing food items.
  • Reported incidents of aggressive behavior towards humans or other animals to owners immediately.
  • Fed and provided water for the animals under supervision.
  • Kept detailed records of each visit including time spent together, distance walked, notes about behaviors observed or issues encountered.
  • Ensured that all safety guidelines were followed while providing care for the animals.
  • Maintained a safe environment at all times while walking and visiting the animal.
  • Checked collars, tags, and leashes for proper fit before each walk or visit.
  • Observed any changes in pet's behavior or physical condition and reported back to owners.
  • Encouraged positive reinforcement techniques when interacting with pets.
  • Monitored dog behavior, health, and well-being during walks.
  • Provided companionship to pets by playing with them and engaging in activities such as running or swimming.
  • Educated pet owners on topics such as nutrition, exercise needs, behavioral issues.
  • Organized playgroups for multiple dogs based on size, energy level, age.
  • Responded quickly to emergency situations involving pets.
  • Cleaned up after pets during walks and visits.
  • Delivered excellent service to pet owners to drive repeat business.
  • Noted unusual behavior and contacted owners regarding health-related issues.
  • Prepared food to meet needs of animals under care with appropriate meals.

Online Personal Shopper

Walmart
07.2023 - 11.2023
  • Maintained accurate records of orders, returns, exchanges and payments.
  • Identified opportunities for process improvement within the organization.
  • Assisted in selecting items according to customer preferences.
  • Coordinated with vendors to ensure timely deliveries of products.
  • Responded promptly to customer inquiries via phone or email.
  • Processed refunds, returns and exchanges efficiently.
  • Developed strategies to increase sales and improve customer experience.
  • Greeted customers and provided excellent customer service.

Apparel Associate

Walmart
07.2022 - 08.2022
  • Inspected incoming shipments of apparel for quality assurance purposes.
  • Identified potential theft by monitoring suspicious activity in the store.
  • Managed multiple tasks simultaneously while working within tight deadlines.

Education

High School Diploma -

University of North Carolina School of The Arts
Winston-Salem, NC
05-2022

Skills

  • Experience in Organization
  • Safety awareness
  • Incident Reporting
  • Guest Relations
  • Initiative and Self-Motivation
  • Housekeeping
  • Tool management
  • Safety understanding
  • Quality Assurance
  • Patience and understanding
  • Reliability and punctuality
  • Working with children
  • Working with kids on the spectrum

Timeline

Registered Behavior Technician

Compleat Rehab
08.2024 - Current

Playtime Attendent

Ruff Housing Doggie Day And Overnight Care
11.2023 - 08.2024

Online Personal Shopper

Walmart
07.2023 - 11.2023

Apparel Associate

Walmart
07.2022 - 08.2022

High School Diploma -

University of North Carolina School of The Arts

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Emma Smith