Marielena Torres
Pasco,WA
Summary
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
3
3
years of professional experience
Work History
Care Giver
Addus Homecare
01.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Receptionist
Kinder Care
06.2022 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Care Giver
Tri-Cities Retirement Inn
07.2021 - 06.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
High School Diploma -
New Horizons
Pasco, WA06.2022
Skills
- Planning
- Organizational skills
- Coordination skills
- Technology skills
- Microsoft Office Applications
- Leadership
- Supervisory skills
- Word Processing
- Data Entry
- Critical thinking
- Oral communication
- Written communication
- Team Player
- Office machines
- Detail-oriented
- Initiative
- Policies and procedures
- Clinical setting organization
- Phone communication
- Customer service
- Copying
- Registration assistance
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Daily living assistance
Timeline
Care Giver
Addus Homecare
01.2024 - Current
Receptionist
Kinder Care
06.2022 - 12.2023
Care Giver
Tri-Cities Retirement Inn
07.2021 - 06.2022
High School Diploma -
New Horizons
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