Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic
Emma Southard

Emma Southard

Lindon

Summary

Hardworking and dedicated individual with communication skills, multitasking abilities, and time management skills. Devoted to giving people in her workplace a positive and memorable experience. Experienced in caring communication and quick-thinking, as well as de-escalation skills in tense situations. Able to connect with diverse individuals, and dedicated to the work that she does.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Office Administrator

South Haven Homes & Development
Pleasant Grove
04.2025 - Current
  • Handled incoming phone calls and emails, ensuring prompt and effective communication with customers and subcontractors.
  • Processed check and lien waiver releases, ensuring accurate handling of invoices and credit card receipts.
  • Maintained a clean and organized office environment.
  • Updated and managed the company website and social media platforms.
  • Supported the development of marketing materials for property listings.
  • Utilized software tools to streamline administrative tasks and improve workflow efficiency.
  • Coordinated and managed daily administrative operations of the office.
  • Performed clerical duties such as photocopying, faxing and scanning documents.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Organized and maintained filing systems, including electronic databases and records.
  • Composed correspondence such as letters, emails, memos, reports and other documents.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.

Post-Construction Cleaner

South Haven Homes & Development
Pleasant Grove
02.2020 - Current
  • Cleaned floors, windows, and surfaces after construction projects.
  • Removed debris and dust from newly built areas efficiently.
  • Applied appropriate cleaning agents for various surfaces and materials.
  • Collaborated with construction teams to understand specific cleaning needs.
  • Reported issues or damages encountered during cleaning processes.
  • Sanitized bathrooms by scrubbing toilets, sinks and showers and tubs.
  • Dusted furniture, fixtures and equipment.
  • Swept, vacuumed and mopped floors to remove debris.
  • Maintained inventory of supplies such as paper towels, toilet tissue and soaps.

Sales Associate

Buckle
Orem
04.2024 - 08.2024
  • Assisted customers with product selection and provided relevant information.
  • Maintained store cleanliness and organized merchandise displays effectively.
  • Operated point-of-sale system for accurate transaction processing.
  • Collaborated with team members to enhance customer service experience.
  • Addressed customer inquiries and resolved issues promptly and professionally.
  • Contributed to visual merchandising efforts to create appealing store layouts.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted customers with product selection, sizing and styling.
  • Maintained cleanliness of store environment including floors, windows, displays.

Lifeguard

Lindon Aquatics Center
Lindon
05.2022 - 09.2022
  • Monitored pool area for safety and compliance with regulations.
  • Provided immediate assistance to swimmers in distress or emergency situations.
  • Enforced facility rules and policies to maintain a safe environment.
  • Conducted regular safety drills and training sessions for staff and patrons.
  • Communicated effectively with team members and patrons regarding safety procedures.
  • Enforced all safety regulations and posted rules for patrons.
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.
  • Reported any unsafe conditions or suspicious activity to management immediately.

Education

High School Diploma -

Pleasant Grove High School
Pleasant Grove
05-2024

Some College (No Degree) - Elementary Education

Brigham Young University
Provo, UT

Skills

  • Mental health support
  • Crisis intervention
  • Customer relationship management
  • Office administration
  • CPR & First Aid Certification
  • Problem solving
  • Effective communication
  • Safety awareness
  • Attention to detail
  • Team collaboration
  • Time management
  • Boundary enforcement
  • Self-care techniques
  • Therapeutic communication
  • Empathy development
  • Suicide prevention
  • Self-care promotion
  • Data confidentiality
  • Anger de-escalation
  • Stress reduction techniques
  • Behavioral management

Affiliations

  • Dance
  • Piano
  • Singing
  • Horse-back riding
  • Exercise & Wellness

Accomplishments

  • Full-year tuition scholarship to BYU awarded by the Utah STEM Fair
  • 2nd place overall in the Chemistry Division in the Utah STEM Fair Competition
  • PGHS High Honor Roll for terms 1-4 of the 2022, 2023, & 2024 school years.
  • The Dance Conservatory Dancer of the Month for integrity, hard work, perseverance, and dedication.

Certification

  • Red Cross CPR & AED Certification
  • Red Cross First Aid Certification
  • Red Cross EMR Certification

References

References available upon request.

Timeline

Office Administrator

South Haven Homes & Development
04.2025 - Current

Sales Associate

Buckle
04.2024 - 08.2024

Lifeguard

Lindon Aquatics Center
05.2022 - 09.2022

Post-Construction Cleaner

South Haven Homes & Development
02.2020 - Current

High School Diploma -

Pleasant Grove High School

Some College (No Degree) - Elementary Education

Brigham Young University

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Emma Southard