Emma Spangler
Lakeland,FL
Summary
I am personable and organized, with a talent for effective team coordination and problem-solving. I possess a solid grasp of operational procedures and excel in managing daily tasks and customer interactions. I am ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Bahia Bowls
06.2023 - Current
- Helped the business open and work there currently as an assistant manager.
- Opened and closed the café, place produce orders, help coach other team members and help make sure the store runs smoothly.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Counselor
Camp Suwannee
06.2019 - Current
- Helped create an atmosphere that was safe and fun for children 7-14.
- Responsible for teaching children life skills, arts, and biblical principles to live by.
Pastry Chef
Haven Coffee Roasters
03.2022 - 06.2022
- Was responsible for baking products as well as delivering products to the Winter Heaven location.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
- Was responsible for a company card and for making purchases based on demand and necessities.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
Employee
The Salt Room
12.2021 - 03.2022
- Was responsible for the opening and closing of the store.
- Was responsible for managing the day-to-day operations.
- In charge of the store's calendar by setting appointments and following through on communication with clients.
- Proven ability to learn quickly and adapt to new situations.
- Had to multitask by cleaning the rooms between sessions, answering phone calls, setting appointments, re-setting salt levels in individual rooms every 15 minutes, answering clients' questions, selling merchandise, and keeping the owner informed on the daily activities.
Counselor
Camp Gilead
06.2021 - 09.2021
- I've worked with kids ages 5-17
Education
Homeschool -
01.2023
Skills
- Setting appointments with computer scheduling system
- Problem-solving
- Client Advocacy
- Receiving deliveries
- Organizational skills
- Communication skills
- Interacting with people
- Artistic design
- Detail orientation
- Customer service
- Pastry techniques
- Money handling
Accomplishments
- Achieved employee of the month twice through exceeding customer service expectations.
Timeline
Assistant Manager
Bahia Bowls
06.2023 - Current
Pastry Chef
Haven Coffee Roasters
03.2022 - 06.2022
Employee
The Salt Room
12.2021 - 03.2022
Counselor
Camp Gilead
06.2021 - 09.2021
Counselor
Camp Suwannee
06.2019 - Current
Homeschool -
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