Emma Sperry
Eureka,MO
Summary
Results-driven Sales Associate with extensive experience in POS system management and strong verbal communication skills acquired at Dicks Sporting Goods. Consistently exceeded daily sales targets through effective strategy implementation while mentoring new team members to enhance service quality. Recognized for significant improvements in sales performance and customer satisfaction metrics, demonstrating exceptional multitasking abilities and a keen focus on customer needs.
Overview
2
2
years of professional experience
Work History
Sales Associate
Dicks Sporing Goods
Washington, MO
03.2022 - 05.2024
- Answered incoming telephone calls to provide store, products and services information.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Processed transactions using a point-of-sale system.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Demonstrated product features and benefits for customers' needs.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Received and displayed product shipments on store retail shelves upon delivery.
- Ticketed, arranged and displayed merchandise to promote sales.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Some College (No Degree) - Marine Biology
Texas A&M University Corpus Christi
Corpus Christi, TXSome College (No Degree) -
Saint Louis Community College
Wildwood, MOSkills
- POS system operation
- Sales strategies
- Verbal and written communication
- Goal tracking
- Friendly and outgoing
- Multi-tasking strength
- Listening skills
- Customer service
Affiliations
- Photography
- Scuba diving
- Working out
Accomplishments
- Promoted to CSS and earned manager numbers
- I graduated high school early and enrolled in community college immediately. Following that, I transferred to a university
Timeline
Sales Associate
Dicks Sporing Goods
03.2022 - 05.2024
Some College (No Degree) - Marine Biology
Texas A&M University Corpus Christi
Some College (No Degree) -
Saint Louis Community College
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