Emma Sperry
Dayton,OH
Summary
Recent University of Kentucky graduate with a Bachelor of Arts in Human Communication and several years of experience in fast-paced, customer-facing environments. Strong communicator with experience in relationship building, customer service, problem-solving, teamwork, and marketing support. Motivated to apply a passion for communication, business, and marketing in a collaborative environment while contributing strong interpersonal skills, initiative, and a results-driven work ethic.
Overview
7
7
years of professional experience
Work History
Food & Beverage Associate
PipeStone Golf Club
Miamisburg, OH
05.2022 - Current
- Delivered personalized service to members and guests through beverage cart, bartending, and serving operations, enhancing guest experience in fast-paced golf club environment.
- Support golf outings and special events by coordinating guest needs, managing service priorities, and adapting quickly to changing demands.
- Processed cash and electronic transactions accurately, fostering positive customer relationships through effective communication and problem-solving.
- Delivered personalized service to members and guests through beverage cart, bartending, and serving operations, enhancing guest experience in a fast-paced golf club environment.
Childcare Provider
St. Peter and Paul Catholic School
Lexington, KY
03.2024 - 05.2026
- Delivered attentive care and supervision for children ages 6 weeks to 3 years old, ensuring a safe and supportive environment that fostered trust and comfort.
- Facilitated age-appropriate development through engaging play, feeding, and structured activities that enhanced gross motor skills and overall growth.
- Exhibited patience, adaptability, and effective communication in responding to individual needs, while contributing to a nurturing and responsive care atmosphere.
Customer Service & Food Service Associate
Hamburger Wagon
Miamisburg, OH
10.2019 - 08.2025
- Prepared and served food while delivering friendly customer service in a fast-paced, high-volume environment, enhancing customer experience.
- Processed cash transactions accurately, ensuring smooth operations during busy service periods through effective collaboration with team members.
- Assisted in recruiting talent for full-service employment. Processed employment submissions and held interviews with potential new hires. Served as the primary contact for onboarding procesees.
Sales Associate & Stylist
Pure Couture Prom & Pageant
Dayton, OH
10.2021 - 05.2022
- Provided personalized styling recommendations by identifying customer preferences, resulting in tailored selections that increased customer satisfaction.
- Guided customers through fittings, special orders, and checkout while delivering an individualized shopping experience, fostering repeat business.
- Supported promotional efforts for upcoming sales and store offerings, enhancing customer engagement and driving foot traffic.
Education
Bachelor of Arts - Human Communication
University of Kentucky
Lexington, KY08-2026
Skills
- Interpersonal Communication
- Client Engagement
- Sales
- Customer Service
- Problem Solving
- Team Collaboration
- Event Marketing & Coordination
- Organization
- Talent Acquisition
Leadership & Community Involvement
- Delta Gamma Sorority, University of Kentucky
- BOGG Ministries Food Drive, Volunteer Experience, Dayton, OH
- Lexington Lions Club, Volunteer Experience, Lexington, KY
- VIPS (Visually Impaired Preschool Services), Volunteer Experience, Lexington, KY
Timeline
Childcare Provider
St. Peter and Paul Catholic School
03.2024 - 05.2026
Food & Beverage Associate
PipeStone Golf Club
05.2022 - Current
Sales Associate & Stylist
Pure Couture Prom & Pageant
10.2021 - 05.2022
Customer Service & Food Service Associate
Hamburger Wagon
10.2019 - 08.2025
Bachelor of Arts - Human Communication
University of Kentucky