EMMA S. RICE
Miami,FL
Summary
Results-driven professional specializing in strategic partner relationships and large-scale initiatives. Recognized for exceeding performance goals and enhancing operational efficiency. Expertise in cross-functional collaboration and event coordination, ensuring seamless communication and stakeholder engagement in high-stakes environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Account Manager
Kaseya
Miami, FL
03.2026 - Current
- Achieved recognition as a Winner’s Circle Account Manager for strong performance, professionalism, adaptability, and relationship management.
- Promoted into senior-level role supporting strategic partner relationships, executive communications, large-scale initiatives, and cross-functional coordination within a fast-paced SaaS environment.
- Managed high-volume partner relationships, communications, presentations, and stakeholder interactions, ensuring alignment across multiple priorities.
- Served as central point of contact among leadership, partners, operations, onboarding, billing, and technical teams to facilitate effective collaboration.
- Coordinated partner engagement initiatives and supported large-scale events, enhancing visibility and collaboration at Kaseya’s Connect Global conference in Las Vegas.
- Consistently exceeded quarterly performance goals while operating in a high-accountability environment.
Account Manager
Kaseya
Miami, FL
11.2024 - 03.2026
- Managed strategic partner relationships, enhancing collaboration through proactive communication and effective business coordination.
- Collaborated across departments to facilitate client initiatives, resolve issues, and streamline operational workflows.
- Adapted to complex environment with over 40 solutions and multiple business units, ensuring seamless integration and support.
National Media Marketing & Sales Coordinator
Haute Media Group Inc.
Miami, FL
04.2022 - 11.2024
- Supported luxury brand partnerships and business operations, enhancing engagement within a nationally recognized media organization.
- Collaborated with luxury brands including Rolls-Royce, Hublot, The Macallan, and Louis XIII to develop impactful marketing and partnership initiatives.
- Coordinated high-profile events and executive communications, optimizing client experiences and operational workflows in fast-paced environments.
- Built and optimized internal processes that significantly improved workflow efficiency and turnaround times.
- Received the Haute Leader Award for excellence in client management and relationship-building.
Professional Clothier & Stylist
Tom James Company
Miami, FL
10.2021 - 04.2022
- Established relationships with high-net-worth professionals in law, sports, entertainment, and real estate by delivering polished client service and tailored experiences.
- Styled custom garments for clients based on personal preferences and body types.
- Provided expert advice on fabric choices and design elements for tailored suits.
- Collaborated with tailors to ensure precise measurements and fittings for clients.
Education
Bachelor of Science - General Studies Concentration in Fashion, Minor in Public Relations
The University of Alabama
Tuscaloosa, ALTuscaloosa, AL
Fashion Merchandising Certification -
LIM College
New York, NYNew York, NY
Skills
- Account management
- Campaign management
- Project management
- Budget oversight
- Cross-functional collaboration
- Meeting coordination
- Executive operations
- Stakeholder relations
- Relationship management
- Presentation preparation
- Communication skills
Websites
Certification
Fashion Merchandising Certification, LIM College, New York, NY
Timeline
Senior Account Manager
Kaseya
03.2026 - Current
Account Manager
Kaseya
11.2024 - 03.2026
National Media Marketing & Sales Coordinator
Haute Media Group Inc.
04.2022 - 11.2024
Professional Clothier & Stylist
Tom James Company
10.2021 - 04.2022
Bachelor of Science - General Studies Concentration in Fashion, Minor in Public Relations
The University of Alabama
Fashion Merchandising Certification -
LIM College