Summary
Overview
Work History
Education
Skills
Career Aspirations
Certification
Timeline
Generic

Emma Stans

Fargo,ND

Summary

Strategic Communications student at North Dakota State University specializing in communication, leadership, and teamwork. Experience in customer service, management, and retail sales. Passionate about health and wellness, I use my fitness journey to motivate and inspire others. Creative, adaptable, and committed to professional growth. Thrives in dynamic teams, exceeds expectations, and contributes to organizational growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Member Services and Manager on Duty

YMCA Of The Northern Sky
09.2024 - Current
  • Membership sales, cash handling, policy enforcement, knowledge of events/schedules/program information, controlling access to building, monitor and clean lobby area, answering phones and delivering high quality customer service, data entry, resolving conflict and facility tours.

Retail Inventory Associate

WIS International
06.2024 - 08.2024
  • Inventory counting, fast data analyzing, problem-solving stock issues, and counting machine utilization.

Customer Service Desk

NDSU Wellness Center
08.2023 - 05.2024
  • Membership sales, cash handling, policy enforcement, knowledge of events/schedules/program information, controlling access to building, monitor and clean lobby area, answering phones and delivering high quality customer service, data entry, and facility tours.

Customer Service Desk

ABC Emporium
06.2023 - 08.2023
  • Retail sales, data entry, inventory control, customer service, answering phones, and assembling mailings.

Internship

Lake Region Healthcare Unity Wellness
09.2022 - 12.2022
  • Personal training, Nutrition and Wellness Coaching, Individual and Group Fitness, Sports conditioning/performance, Crossfit, and Rehabilitation

Education

Strategic Communications Major, Wellness Minor

North Dakota State University
Fargo, ND
12-2026

High School Diploma -

Kennedy Secondary School
Fergus Falls, MN
05-2023

Skills

  • Build and maintain strong relationships
  • Attentive listening
  • Applying effective communication strategies
  • Strong team collaboration
  • Growth mindset
  • Take initiative and demonstrate leadership
  • Facilitating meaningful employee-customer connections
  • Adaptable to change
  • Great time management
  • Computer proficiency
  • Social Media Savvy
  • High quality work ethic

Career Aspirations

I envision myself creating content/managing social media for companies and building brand image for public or private entities. I aspire to work with a marketing and advertising team in the health and fitness industry.

Certification

CPR Certification 2023

OSHA 2023

Timeline

Member Services and Manager on Duty

YMCA Of The Northern Sky
09.2024 - Current

Retail Inventory Associate

WIS International
06.2024 - 08.2024

Customer Service Desk

NDSU Wellness Center
08.2023 - 05.2024

Customer Service Desk

ABC Emporium
06.2023 - 08.2023

Internship

Lake Region Healthcare Unity Wellness
09.2022 - 12.2022

Strategic Communications Major, Wellness Minor

North Dakota State University

High School Diploma -

Kennedy Secondary School