Summary
Overview
Work History
Education
Skills
References
Timeline
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Emma Stapleton

Grand Rapids,MI

Summary

Passionate anthropology student seeking opportunities for professional growth and to apply my skills in a collaborative work environment. Successfully works as part of team to reach personal and business goals.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Planet Fitness
Grand Rapids, MI
07.2023 - 08.2024
  • Answered customer inquiries and provided accurate information regarding memberships, in person and over the phone.
  • Assisted customers with product selection and billing concerns.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Sales Associate

Big Lots
Grand Rapids, MI
09.2022 - 01.2023
  • Used specific selling techniques in order to help recommend products.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Canine Coach

Dogtopia
Grand Rapids, MI
07.2022 - 10.2022
  • Maintained control of a large group of dogs.
  • Clean and maintain the rooms to highest of standards.
  • Answer member questions over the phone or in person in a friendly manner.

Education

Anthropology

DePaul University
Chicago, IL

Associate Degree in Anthropology - Anthropology

Grand Rapids Community College
Grand Rapids, MI
04-2024

High School Diploma -

Forest Hills Eastern High School
Ada, MN
05-2022

Skills

  • Extroverted
  • Disciplined
  • Communicative
  • Problem-Solver
  • Collaborative
  • Interest in Museum Studies and Cultural Preservation
  • Creative (writing)
  • Research

References

References available upon request.

Timeline

Customer Service Representative

Planet Fitness
07.2023 - 08.2024

Sales Associate

Big Lots
09.2022 - 01.2023

Canine Coach

Dogtopia
07.2022 - 10.2022

Anthropology

DePaul University

Associate Degree in Anthropology - Anthropology

Grand Rapids Community College

High School Diploma -

Forest Hills Eastern High School

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Emma Stapleton