Summary
Overview
Work History
Education
Skills
Timeline
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Emma Stephens

Skokie,IL

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of customer service and customer needs.

Overview

5
5
years of professional experience

Work History

Style Consultant

Target
06.2021 - Current
  • Greeted all guests with warm smile and asked open-ended questions to better understand his or her needs.
  • Assisted guests with in-person questions or over the telephone
  • Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
  • Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
  • Helped guests create new outfits with existing clothing and accessories.
  • Accepted and processed customer payments.
  • Monitored security and prevented loss of valuable merchandise.

Intern

TJ Maxx, TJX Companies
06.2018 - 08.2018
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Assisted customers with prompt and polite support in-person and via telephone.

Education

High School Diploma -

Truman Middle College
Chicago, IL
02.2021

Skills

  • Cash Register Operation
  • Verbal and Written Communication
  • Cleaning and Sanitizing
  • Approachability
  • Positive and Engaging Demeanor
  • Customer Service
  • Reliability
  • Money Handling
  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Needs Assessment

Timeline

Style Consultant

Target
06.2021 - Current

Intern

TJ Maxx, TJX Companies
06.2018 - 08.2018

High School Diploma -

Truman Middle College

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Emma Stephens