Emma Stevens
Gridley,IL
Summary
Self-directed Work Study Student motivated to apply education and experience in job role. Excellent listener comfortable completing various tasks to keep operations running smoothly. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Intern
State Farm Kathyrn Bashary
El Paso, IL
10.2023 - Current
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Provided technical support to clients regarding their insurance policies and procedures.
- Maintained detailed records of all customer interactions including sales presentations, policy changes, claims filed.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Performed changes to auto polices regarding coverage options, vehicles, and premium discounts.
Concession Stand Worker
The Corn Crib
Normal, IL
05.2023 - Current
- Primarily responsible for the production and service of food for Corn Crib
- Prepare food and employ methods for successful interactions with customers
- Maintain standards for food preparations and proper sanitation practices
- Balance registers and make change for patrons
- Model efficiency and try to quicken patron interactions at concessions.
Nanny
Bashary Family
El Paso, IL
05.2023 - 08.2024
- Work with child to promote great learning habits continue throughout summer period
- Specialize in reading comprehension and improvement
- Provide timely care when needed throughout workday
- Entertain and provide child with activities to minimize poor behavior by being prepared
- Assist child in maintaining good social norms and mores and improvement in communications.
Cashier
IGA
El Paso, IL
10.2021 - 11.2022
- Provided balancing cash registers and efficiency of check out process
- Provided customers with service as cashier
- Assisted with cleaning of grocery store when needed.
Front Worker
Dairy Queen
El Paso, IL
05.2021 - 08.2021
- Provided ice cream and food to customers
- Took orders and exchanged money
- Worked in Drive-Thru to promote efficiency and accuracy.
Education
El Paso Gridley High School
01.2024
Skills
- Strong Academic Record
- Customer service-driven
- Teamwork and Collaboration
- Microsoft Office
- Organizational Skills
- Multitasking
- Problem-solving abilities
- Financial Transactions
- Professionalism
- Reliability
- Background in insurance
- Excellent Communication
Languages
Spanish
Limited
Certification
- Licensed to sell, authorize, and issue Fire and Casualty Insurance.
References
References available upon request.
Timeline
Intern
State Farm Kathyrn Bashary
10.2023 - Current
Concession Stand Worker
The Corn Crib
05.2023 - Current
Nanny
Bashary Family
05.2023 - 08.2024
Cashier
IGA
10.2021 - 11.2022
Front Worker
Dairy Queen
05.2021 - 08.2021
El Paso Gridley High School
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