Emma Stovall
Mentor,OH
Summary
Dependable and hard working candidate successful at motivating and building positive team dynamics to accomplish multiple tasks. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
4
4
years of professional experience
Work History
Food and Beverage Supervisor
Round One Entertainment
02.2022 - Current
- Checked and responded to emails daily for announcements/updates within the department.
- Completed the MOD tasks for the scheduled shift open/mid/close
- Check all departments are running smoothly and have coverage, also helping in them if/when needed.
- Addressed customer complaints, and used communication and problem-solving skills to resolve issues.
- Performed multiple cash till counts daily, including the cash deposit at the end of the night.
- Completed morning in-store audits to ensure proper protocol is being followed.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
Assistant Manager
Little Caesars
07.2020 - 12.2021
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High School Diploma -
Mentor High School
Mentor, OH06.2022
Skills
- Ordering Supplies
- Inventory Management
- Quality Assurance
- Worker Training
- Problem-solving abilities
- Adaptability and Flexibility
- Decision-Making
- Staff Management
Timeline
Food and Beverage Supervisor
Round One Entertainment
02.2022 - Current
Assistant Manager
Little Caesars
07.2020 - 12.2021
High School Diploma -
Mentor High School
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