Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Emma Strickland

Graham,NC

Summary

Proactive and detail-driven administrative professional with a Bachelor of Science in Business Administration, and a proven track record in office coordination, records management, and client engagement. Expert at safeguarding confidential information, driving seamless cross-functional collaboration, and optimizing day-to-day operations. Adept at scheduling, documentation, and multitasking in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Baby/Dog Sitter

Self employed
Graham, North Carolina
06.2020 - Current
  • Provided consistent care for multiple families, earning repeat engagements, and referrals.
  • Managed daily schedules, meals, and activities for up to two children, or three pets, per session.
  • Communicated regularly with families to ensure satisfaction and maintain safety protocols.

Restaurant Team Member

Papa John's
Mebane, North Carolina
02.2023 - 10.2024
  • Fulfilled and quality-checked over 100 high-volume food orders per shift, with 98% accuracy.
  • Delivered top-tier customer service, resolving 10 or more daily inquiries or complaints with professionalism.
  • Maintained workflow across the kitchen, counter, and delivery operations during peak hours.

Legal Assistant

Remington Law Firm LLC
Graham, North Carolina
07.2020 - 05.2021
  • Managed over 100 confidential case files, ensuring 100% accuracy and legal compliance.
  • Coordinated 50+ meetings, hearings, and court deadlines monthly between attorneys, clients, and judicial staff.
  • Served as the first point of contact, handling over 60 client calls per week, and streamlining intake communication.

Education

Bachelor in Business Administration -

University of North Carolina At Greensboro
Greensboro, NC
05-2023

Associate in Arts -

Alamance Community College
Graham, NC
05-2020

High School Diploma -

Alamance-Burlington Early College
Graham, NC
05-2020

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Time management
  • Client communication
  • File organization
  • Appointment scheduling
  • Attention to detail
  • Problem solving
  • Adaptability to change
  • Conflict resolution
  • Interpersonal skills
  • Multitasking and organization
  • Billing and invoicing
  • Confidentiality handling
  • Team collaboration
  • Task prioritization

Volunteer Experience

  • Current Adoption Application Coordinator at Independent Animal Rescue in Durham. I screen applications, match pets, and guide adopters.
  • Former school volunteer with Key club where I participated in community service
  • Former school volunteer with Project Unify where I promoted inclusion for students with disabilities and volunteered at the special olympics.

References

References available upon request.

Timeline

Restaurant Team Member

Papa John's
02.2023 - 10.2024

Legal Assistant

Remington Law Firm LLC
07.2020 - 05.2021

Baby/Dog Sitter

Self employed
06.2020 - Current

Bachelor in Business Administration -

University of North Carolina At Greensboro

Associate in Arts -

Alamance Community College

High School Diploma -

Alamance-Burlington Early College

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