Emma Taylor

Process Associates monitor and improve production processes for manufacturing companies.

• Received incoming merchandise and stored in correct stock locations.
• Maintained orderly stockroom for ease of retrieval.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Stocked shelves, racks and cases with new or transferred merchandise.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Moved cardboard, plastic ties and other debris from unboxing to trash.
• Labeled products, rotated stock and fronted merchandise for appealing display.
• Organized merchandise accurately for prompt delivery.
• Cleaned and stocked backroom to maintain organization of facility.

Assisting customers with their purchases and helping stock.

• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with returns, refunds and resolving transaction issues.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Operated cash register to record transactions accurately and efficiently.
• Used POS system to enter orders, process payments and issue receipts.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Processed refunds and exchanges in accordance with company policy.
• Conducted inventory counts by adding each item in stock and documenting in computer system.