Emma Teeters
Ankeny
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. I'm excited to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
PCT
MercyOne Des Moines Medical Center
Des Moines
07.2024 - Current
- Helped create a safe environment by following infection control policies.
- Provided direct patient care and assistance to healthcare team members.
- Instructed new employees on proper techniques of performing daily tasks.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Explained treatment procedures to patients and their families.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Ensured that all medical equipment was properly maintained and sterilized.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Cashier
Bedford Community Pool
Bedford
05.2023 - 08.2025
- Maintained cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
- Answered customer inquiries regarding pool policies and procedures.
- Ensured compliance with all safety regulations within the pool environment.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated the cash register to receive payment by cash or check.
- Processed sales transactions to prevent long customer wait times.
- Collected payments and provided accurate change.
Lifeguard
Bedford Community Pool
Bedford
05.2023 - 08.2023
- Monitored swimmers to ensure safety in the pool area.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Provided assistance to swimmers of varying skill levels.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Enforced all safety regulations and posted rules for patrons.
- Assisted with swim lessons for guests and members of the facility.
Education
High School Diploma -
Bedford Community High School
Bedford05-2024
Skills
- Patient care
- Infection control
- Emergency response
- Medical equipment maintenance
- Employee training
- Customer service
- Supply management
- Communication skills
- Team collaboration
- Time management
- Conflict resolution
- Critical thinking
- Safety awareness
- Friendly, positive attitude
- Multitasking
- Computer skills
- Flexible and adaptable
- Organizational skills
- Active listening
Certification
- CPR Certified
References
References available upon request.
Timeline
PCT
MercyOne Des Moines Medical Center
07.2024 - Current
Cashier
Bedford Community Pool
05.2023 - 08.2025
Lifeguard
Bedford Community Pool
05.2023 - 08.2023
High School Diploma -
Bedford Community High School
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