Emma Tidwell
Beaufort
Summary
Dynamic and results-oriented professional with a proven track record at Driven Physical Therapy. Expertise in customer service, strategic planning, and developing innovative treatment plans. Skilled in enhancing customer experiences, driving sales through effective product promotion, and maintaining high standards of care. Quick to adapt to new challenges, with strong problem-solving abilities and a collaborative team-oriented approach. Experienced in common software applications, social media platforms, and optimizing business operations for workplace modernization.
Overview
5
5
years of professional experience
Work History
Intern
Driven Physical Therapy
10.2024 - Current
- Observed patient tolerance and status during treatment to modify treatment program if necessary.
- Performed therapy interventions utilizing standard physical therapy techniques and skills.
- Administered initial and on-going assessments of patient's condition.
- Taught patients how to live within limits of capabilities and celebrated successes.
- Devised creative treatment plans for individuals suffering from injuries or diseases.
- Maintained accurate documentation of patient care in compliance with professional standards and regulations.
Server
Hearth Wood Fired Pizza
05.2023 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Addressed and handled customer complaints in polite and professional manner.
- Implemented upselling techniques for add-ons and specialty items to drive additional revenue.
Restaurant Hostess
Lady's Island Dockside
07.2020 - 05.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Sales Clerk
Barefoot Bubba's
03.2020 - 08.2020
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Boosted sales by effectively promoting products and engaging with customers.
- Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
Education
Bachelor of Arts - Communications
Clemson University
Clemson, SC05-2025
Skills
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Customer service
- Critical thinking
- Community engagement
- Strategic planning
- Content creation
- Press release writing
- Crisis management
- Communications strategies
Languages
Spanish
Full Professional
Timeline
Intern
Driven Physical Therapy
10.2024 - Current
Server
Hearth Wood Fired Pizza
05.2023 - Current
Restaurant Hostess
Lady's Island Dockside
07.2020 - 05.2023
Sales Clerk
Barefoot Bubba's
03.2020 - 08.2020
Bachelor of Arts - Communications
Clemson University
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