Emma Tinker
Glenside,PA
Summary
Dynamic Realtor with Century 21 Advantage Gold, skilled in contract negotiation and client relations. Proven Administrative track record in facilitating seamless transactions and optimizing client satisfaction. Proficient in CRM software and database management, enhancing operational efficiency. Committed to delivering exceptional service while navigating complex real estate processes. Licenced Realtor since 2008. BCAR & NAR member
Overview
2027
2027
years of professional experience
Work History
Realtor
Century 21 Advantage Gold
Yardley
2017 - Current
- Facilitated seamless home buying and selling processes to optimize client satisfaction.
- Executed comprehensive market research on MLS to identify industry trends and evaluate competitive positioning.
- Facilitated contract negotiations to establish advantageous terms and conditions for clients.
- Facilitated collaboration among lenders, inspectors, and appraisers to streamline transaction closures.
- Cultivated strong client relationships while guiding them through each step of the transaction process.
Administrator/Conveyancer
RE/MAX Advantage Realty
Yardley, PA
2011 - 2017
- Directed office operations and optimized filing systems for efficient document retrieval.
- Oversaw property listings and coordinated client meetings utilizing CRM software.
- Oversaw settlement transactions in a conveyancer capacity to ensure timely and efficient property settlements.
- Streamlined communication with title companies to optimize property settlement processes.
- Orchestrated communication between clients and real estate agents to enhance transaction efficiency.
- Coordinated appointment scheduling.
- Resolved client inquiries promptly, demonstrating commitment to exceptional customer service.
- Oversaw database management operations to guarantee accurate entry of client information and transaction records.
- Oversaw management of sensitive information with discretion, ensuring compliance with confidentiality protocols.
Administrator
Re/Max All Stars (HV)
Huntingdon Valley, PA
2009 - 2011
- Oversaw front desk operations and coordinated daily schedules for office and floor agents.
- Oversaw distribution of cold calls to floor agents to optimize outreach efforts.
- Managed scheduling and organization of showing appointments within database.
- Enhanced employee productivity through implementation of effective time management strategies for daily tasks.
- Facilitated interdepartmental communication to enhance organizational efficiency.
Server
Tir Na Nog Bar & Grill
Philadelphia, PA
2002 - 2008
- Provided exceptional customer service, ensuring guest satisfaction through attentive interaction.
- Managed order accuracy and efficiency during peak dining hours, minimizing wait times for customers.
- Collaborated with kitchen staff to facilitate smooth communication, enhancing overall service delivery.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu items and service procedures to ensure consistent quality.
- Processed payments accurately using POS system, maintaining cash handling protocols effectively.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
Education
Diploma - Business And Computers
Central College Limerick
Limerick IrelandSkills
- CRM software knowledge Bright MLS, Brokermint, Loan Wolf, Zipforms, Docusign and Microsoft Office
- Client relations
- Contract negotiation
- Tech-savvy mindset
- Database management
- Closing support
- Administrative support
Timeline
Realtor
Century 21 Advantage Gold
2017 - Current
Administrator/Conveyancer
RE/MAX Advantage Realty
2011 - 2017
Administrator
Re/Max All Stars (HV)
2009 - 2011
Server
Tir Na Nog Bar & Grill
2002 - 2008
Diploma - Business And Computers
Central College Limerick