Summary
Overview
Work History
Education
Skills
Languages
Timeline
OfficeManager

Emma Torres

Orland,CA

Summary

From working at a preschool, and I'm good at talking to people, keeping things organized, and managing my time well; I know a lot about educating young kids and use activities that match what they need to learn. Besides my work with kids, I really like making customers happy by giving them good service and support. I'm also skilled at working fast, especially when I answer phone calls, help with questions about products, fix problems, assist and manage orders.

Overview

5
5
years of professional experience

Work History

OGB Personal Shopper

Walmart
11.2021 - 10.2022
  • Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
  • Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
  • Increased sales revenue by carefully selecting high-quality products made to the unique needs of each client.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Streamlined shopping processes for clients by conducting thorough research and staying current on trends and product availability.

Teacher's Assistant

E Center
02.2021 - 11.2021
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Graded assignments and reported individual progress to teacher.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Assisted lead teachers with lesson plan creation and materials development .
  • Organized snack time and nap hours.
  • Supervised children during in-classroom activities and on playground.
  • Enforced rules and instructions to maintain discipline.

OGP- Packaging Operator

Johns Manville
05.2017 - 05.2020
  • Enhanced production efficiency by implementing streamlined packaging processes and procedures.
  • Reduced waste and improved sustainability through diligent monitoring of packaging materials usage.
  • Increased output by optimizing the performance of packaging machinery and equipment.
  • Maintained a safe work environment by adhering to strict safety protocols during packaging operations.
  • Collaborated with cross-functional teams for timely delivery of finished products, ensuring customer satisfaction.
  • Assisted in training new employees on proper packaging techniques and standard operating procedures.
  • Coordinated with inventory management teams, ensuring adequate supply of materials for seamless packaging operations.
  • Managed multiple tasks simultaneously while meeting tight deadlines, maintaining high-quality standards in all aspects of work performed.

Education

High School Diploma -

Preparatoria Conalep
Los Reyes, Michoacán
08.2008

Skills

  • Documentation and Reporting
  • Accurate Money Handling
  • Heavy Lifting
  • Upbeat and Outgoing Attitude
  • Customer Service
  • Decision-Making
  • Attention to Detail
  • Planning and Organization
  • Relationship Building
  • Flexible Schedule
  • Problem Solving
  • Decision Making
  • Computer Literacy

Languages

Spanish
Native or Bilingual

Timeline

OGB Personal Shopper

Walmart
11.2021 - 10.2022

Teacher's Assistant

E Center
02.2021 - 11.2021

OGP- Packaging Operator

Johns Manville
05.2017 - 05.2020

High School Diploma -

Preparatoria Conalep
Emma Torres