Emma Toto
Deland
Summary
Efficient Nursing student with a solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Medical Assistant/Aesthetic Coordinator
Enchanted Medical Aesthetics
Ormond Beach, FL
04.2026 - Current
- Administered patient assessments and collected vital signs to support healthcare delivery.
- Assisted in cosmetic procedures by preparing instruments and ensuring sterile environments.
- Educated patients on post-treatment care and cosmetic product usage for optimal results.
- Coordinated appointments and managed patient records using electronic health record systems.
- Obtained client medical history, medication information, symptoms, and allergies.
Promo Team
NASCAR
Daytona Beach, Florida
01.2026 - Current
- Engaged with attendees to deliver information and resolve inquiries effectively
- Distributed promotional materials to enhance attendee engagement at events
- Coordinated setup and breakdown of event spaces to ensure compliance with specifications
Front Desk Receptionist/Social Media Manager
Massage Envy
Port Orange, FL
05.2025 - 01.2026
- Welcomed visitors professionally while multitasking to ensure smooth front desk operations.
- Provided a high level of customer service to all clients.
- Managed incoming calls and directed them to appropriate staff members.
- Processed payments received from customers via cash or credit card transactions accurately and efficiently.
- Responded to inquiries and resolved complaints promptly, enhancing overall customer satisfaction.
- Scheduled appointments for clients using office calendar system and provided updates on changes or cancellations when needed.
- Developed engaging content for multiple social media platforms.
- Created and scheduled posts using social media management tools.
- Coordinated daily operations for all assigned social media accounts, ensuring consistent engagement and brand presence.
Host
PF Changs
Daytona Beach, FL
05.2023 - 08.2025
- Greeted guests upon arrival and escorted them to their tables.
- Monitored dining area to optimize seating availability and enhance guest experience.
- Coordinated seating arrangements to maximize capacity for walk-ins and reservations.
- Met goals for fast table turnaround and low customer wait times by controlling guest flow.
- Maintained cleanliness of hostess stand, lobby area, and menus.
- Trained new hostesses on restaurant procedures and policies to ensure consistent service standards.
- Performed opening and closing duties such as turning on lights, preparing outdoor seating areas, and locking doors.
- Operated cash register for take-out orders and gift card purchases.
Retail Sales Associate
American Eagle
Daytona Beach, FL
09.2021 - 02.2023
- Promoted customer loyalty program and store credit card, contributing to sales performance.
- Suggested additional products and services to increase sales.
- Utilized POS system to process cash, credit card, and mobile pay transactions.
- Organized and faced products on shelves and displays to enhance visual merchandising.
- Created attractive displays to promote sale items.
- Maintained clean and organized sales floor to enhance customer shopping experience.
- Restocked inventory to ensure merchandise availability.
- Offered alternative recommendations when desired products were out of stock or unavailable.
- Answered customer questions about return and exchange policies.
Cat Care Volunteer
Petsmart
Orlando, FL
07.2018 - 02.2021
- Cared for cats by feeding, grooming, and cleaning cages, ensuring their well-being and comfort.
- Instructed new volunteers on proper safety protocols when handling animals.
- Managed inventory of food, toys, litter boxes, and bedding, maintaining adequate supplies for optimal care.
- Studied cat behavior and body language through observation and research, enhancing ability to understand and respond to their needs.
Education
Bachelor of Science - Nursing
Daytona State College
Daytona Beach, FL05-2028
Skills
- Digital marketing
- Social media management
- Content creation
- Multitasking Proficiency
- Problem Solving Abilities
- Empathy and Understanding
- Medical terminology knowledge
- HIPAA compliance
- EMR / EHR
Awards
Honor's Society
Dean's List
Timeline
Medical Assistant/Aesthetic Coordinator
Enchanted Medical Aesthetics
04.2026 - Current
Promo Team
NASCAR
01.2026 - Current
Front Desk Receptionist/Social Media Manager
Massage Envy
05.2025 - 01.2026
Host
PF Changs
05.2023 - 08.2025
Retail Sales Associate
American Eagle
09.2021 - 02.2023
Cat Care Volunteer
Petsmart
07.2018 - 02.2021
Bachelor of Science - Nursing
Daytona State College