Emma Tucker
Arthur City,TX
Summary
Driven professional with a robust background in retail and customer service, notably at Walmart. Excelled in roles requiring exceptional customer assistance and work ethic, significantly enhancing customer satisfaction and operational efficiency. Skilled in inventory control and customer service, demonstrating a strong ability to learn and adapt. Achieved notable improvements in transaction accuracy and customer repeat business, leveraging both hard and soft skills to exceed employer expectations.
Overview
2
2
years of professional experience
Work History
Cashier/Mechanic
Walmart
03.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Cashier/Stocker
Dollar General
04.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Assistant Manager
Subway
01.2022 - 04.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Greeted guests, promoted specials, and took orders.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
Education
High School Diploma -
Valley View High School
Valley View, TX05.2021
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cattle farming
- Willing to Learn
- Shelf Stocking
- Loading and unloading
- Heavy Lifting
- Friendly and Personable
- Cleaning procedures
Timeline
Cashier/Mechanic
Walmart
03.2023 - 08.2023
Cashier/Stocker
Dollar General
04.2022 - 11.2022
Assistant Manager
Subway
01.2022 - 04.2022
High School Diploma -
Valley View High School
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