Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Generic

Emma Ufomadu

Indianapolis

Summary

I have experience in pack, pick, shipping, scanning. Hardworking Picker with great stamina, strength and speed. Meets performance and quality targets every day and seeks opportunities to improve. Trained in merchandise handling, box packing and shipment preparation. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

8
8
years of professional experience

Work History

Sales Associate

Hertz Car Rental
Indianapolis, IN
01.2022 - Current
  • Delivered exceptional customer service, enhancing client satisfaction and loyalty.
  • Managed vehicle inventory, ensuring optimal fleet availability and condition.
  • Processed rental agreements efficiently, maintaining accuracy and compliance with policies.
  • Trained new staff on operational procedures and company systems to improve team performance.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed inventory to ensure product availability, contributing to uptick in sales.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Used in-store system to locate inventory and place special orders for customers.
  • Collaborated with team members to achieve monthly sales targets.
  • Increased customer loyalty with personalized shopping experiences and attentive service.

Picker & Packer

Fed Ex
Indianapolis, Indiana
02.2020 - 06.2021
  • Fulfilled orders using pick lists, order management software and RF scanners.
  • Received incoming packages and inspected for defects or damage.
  • Recorded pulled items with high accuracy, including product serial numbers and quantities.
  • Swept, mopped and collected trash to maintain warehouse cleanliness.
  • Customized packaging and padding options based on specific item shapes and materials.
  • Verified package information and sealed and tagged containers for shipment.

Cashier

Little Caesars
Indianapolis, Indiana
03.2018 - 11.2019
  • Educated customers about upcoming promotions, changing procedures, and available items.
  • Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies.
  • Balanced cash drawer at beginning and end of each shift.

Education

High School Diploma -

Manual H.S.
Indianapolis, IN
09-2008

Skills

  • Order ticket reading
  • System updating
  • Box labeling
  • Item selection
  • Scanner operation
  • Warehouse cleaning
  • Inventory error correction
  • Shipment receiving
  • Shelf restocking
  • Customer service
  • Teamwork and collaboration
  • Listening skills
  • Excellent people skills
  • Exceptional customer service
  • Relationship building
  • Money handling
  • Stocking and receiving
  • Sales expertise
  • Store opening and closing
  • Customer needs assessment
  • POS system operation
  • Upselling
  • Sales training
  • Payment processing
  • Inventory tracking
  • Sales development
  • Merchandise display
  • Verbal and written communication
  • Customer engagement
  • Excellent communication skills

LANGUAGE

English - Fluent
Spanish - Conversational

Timeline

Sales Associate

Hertz Car Rental
01.2022 - Current

Picker & Packer

Fed Ex
02.2020 - 06.2021

Cashier

Little Caesars
03.2018 - 11.2019

High School Diploma -

Manual H.S.