Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Emma Undzis

Plymouth,MA

Summary

Dynamic Junior Manager with a proven track record at Mic's Main Scoop, enhancing sales and customer satisfaction through strategic planning and team leadership. Expert in technical skills and human relations, adept at business development and marketing tactics. Achieved significant improvements in sales monitoring and employee motivation, demonstrating a keen attention to detail and project management prowess.

Overview

3
3
years of professional experience

Work History

Junior Manager

Mic's Main Scoop
Bourne, MA
06.2020 - 08.2023
  • Developed and implemented strategies to increase sales and customer satisfaction.
  • Ensured compliance with company policies and procedures related to personnel matters.
  • Recruited, interviewed, hired, trained, supervised, coached and motivated employees.
  • Completed administrative tasks such as answering phones and emails, taking messages, ensuring project supplies were adequately stocked and scheduling important meetings and presentations.
  • Analyzed sales data to identify trends and adjust strategies accordingly.

Education

Undergrad - Business Management

Coastal Carolina University
Conway, SC
11.2024

Skills

  • Technical skills
  • Keen attention to detail
  • Human relations skills
  • Project management experience
  • Sales monitoring
  • Closing oversight
  • Team motivation
  • Orientating and training
  • Customer service and satisfaction
  • Marketing tactics
  • Business development understanding
  • Promotional planning

Accomplishments

  • Deans List- Fall Semester 2022 and Spring Semester 2023

Languages

Spanish
Limited

References

References available upon request.

Timeline

Junior Manager

Mic's Main Scoop
06.2020 - 08.2023

Undergrad - Business Management

Coastal Carolina University
Emma Undzis