Emma Van Severen

August 2023-May 2024: General Intern. This role included manual labor projects, childcare, food prep, media experience, and customer service in a camp setting.

May 2024-August 2024: Media Intern. This job required me to take photo and video with professional equipment, as well as edit and post them on social media platforms.

• Exceeded expectations by taking initiative in assigned projects, receiving positive feedback from supervisors regarding performance.
• Participated in brainstorming sessions, contributing creative ideas that led to innovative solutions for company challenges.
• Supported marketing efforts, leading to increased brand visibility and awareness.
• Increased customer satisfaction with timely responses to inquiries and thorough followups.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.