Emma van Wagner
Burlington,NH
Summary
Student at the University of Vermont with solid academic experience and well-prepared for academic and professional endeavors. Demonstrated ability to collaborate effectively within diverse teams through group research projects, Ultimate Frisbee team, and in professional environments. Skilled in research, time management, and critical thinking, with a focus on environmental science and community engagement. Reliable and driven, bringing proactive approach to all tasks and responsibilities.
Overview
4
4
years of professional experience
Work History
Lifeguard
University of Vermont Campus Recreation
06.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Sales Associate
University of Vermont
09.2022 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Camp Counselor
Essex Junction Recreation & Parks
06.2024 - 08.2024
- Supervised and facilitated activities for children of varying age, interest, skill and developmental levels
- Ensured that all children were safe and accounted for throughout the day by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Collaborated with other counselors to create and lead fun and enriching activities for campers
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
Camp Counselor
YMCA Camp Huckins
06.2022 - 08.2023
- Responsible for wellbeing and safety of 12-year-old girls for 8 weeks
- Evaluated and gave feedback to counselors-in-training as they trained in the cabin
- Led activities for all age groups and ensured that all participants had fun
- Handled conflicts between campers and fostered a welcoming community
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Led groups of children safely through variety of camp activities.
Host
Riverhouse Cafe
03.2021 - 12.2021
- Responsible for greeting customers as they enter the restaurant and leading them to tables
- Completed daily side work and opening and closing duties.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained and improved customer service skills by making sure all customers had a pleasant experience
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
B. S. - Environmental Science
University of Vermont
Burlington, Vermont05-2026
High School Diploma -
Bishop Guertin High School
Nashua, New Hampshire05-2022
Skills
- Strong communicator
- Lifeguard, First Aid & CPR certification
- Effective problem-solver
- Leadership qualities
- Customer service
- Multitasking proficiency
- Detail-oriented
- POS software
Timeline
Lifeguard
University of Vermont Campus Recreation
06.2024 - Current
Camp Counselor
Essex Junction Recreation & Parks
06.2024 - 08.2024
Sales Associate
University of Vermont
09.2022 - Current
Camp Counselor
YMCA Camp Huckins
06.2022 - 08.2023
Host
Riverhouse Cafe
03.2021 - 12.2021
B. S. - Environmental Science
University of Vermont
High School Diploma -
Bishop Guertin High School
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