Emma Vanzant
Knoxville,TN
Summary
Adept at fostering multicultural understanding and ensuring top-notch cleanliness, I excelled in roles across Mojo Nutrition and other esteemed employers. My proactive approach in customer service and child care significantly enhanced client satisfaction and fostered a positive, safe environment. Skilled in first aid and social integration, I consistently surpassed employer expectations by prioritizing client well-being and satisfaction.
Overview
4
4
years of professional experience
Work History
Family Nanny
Many Employers
Collierville , TN
05.2021 - Current
- Led hands-on activities consistent with child's interests and skills.
- Regulated children's schedules to balance rest, learning and play.
- Conducted nightly routines including bathing, story-time, and ensuring children are ready for bed.
- Provided guidance and discipline in line with parental values and expectations.
Server
Half Shell
Germanton, TN
05.2025 - 08.2025
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained cleanliness of dining area and ensured proper table settings.
Customer Service Representative
Planet Fitness Gym
Powell, TN
04.2025 - 05.2025
- Handled customer complaints with professionalism and empathy.
- Assisted members with inquiries about gym services and membership options.
- Collaborated with team to ensure a clean and welcoming environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Customer Service Representative
Mojo Nutrition
Collierville, TN
12.2023 - 08.2024
- Memorize and make different nutritional teas.
- Provided quality customer service to each customer.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Clean, prepare, and stock store for the next day.
Restaurant Hostess
Moondance Grill
Germantown , TN
09.2022 - 08.2024
- Assigned patrons to suitable tables according to server rotation.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers, answered questions and recommended specials to increase profits.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Education
Therapeutic Recreation
University of Tennessee
Knoxville, TNSkills
- Social integration
- Cleaning and sanitation
- First aid
- Multicultural understanding
Affiliations
A member of Kappa Kappa Gamma and Helping Hands at the University of Tennessee
Loves fitness, working out, and going on walks
References
References available upon request.
Timeline
Server
Half Shell
05.2025 - 08.2025
Customer Service Representative
Planet Fitness Gym
04.2025 - 05.2025
Customer Service Representative
Mojo Nutrition
12.2023 - 08.2024
Restaurant Hostess
Moondance Grill
09.2022 - 08.2024
Family Nanny
Many Employers
05.2021 - Current
Therapeutic Recreation
University of Tennessee
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