Supervisor to Laundry N Housekeeping and Floor Tech
Memphis Convelescent Center
Mephis , TX
06.2022 - Current
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Managed laundry sorting, washing, drying and ironing.
- Evaluated employee performance and developed improvement plans.
- Completed schedules, shift reports and other business documentation.
- Kept building entryway glass clean and polished for professional presentation.
- Worked with front desk to respond promptly to all guest requests.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Directed team of Number personnel in busy hotel with Number rooms.
- Managed household staff while parents were away.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Maintained required records of work hours, budgets and payrolls.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Implemented new cleaning processes and team strategies to reduce necessary man-hours by Number hours per week.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Completed financial tasks by estimating costs and preparing and managing budgets.
- Employed best maintenance and safety practices with Number% incident rate.
