Emma Wachtel
Summary
Detail-oriented Health Sciences undergraduate with experience in patient care and front desk operations, seeking a Medical Sales Intern role. Possesses strong communication skills honed through roles in oral surgery assistance and hospitality. Proficient in managing patient records, adhering to protocols, and ensuring customer satisfaction. Eager to leverage adaptability and business acumen in a hands-on environment to contribute to sales success at your company.
Overview
6
6
years of professional experience
Work History
Oral surgeon assistant/ receptionist
East End Oral surgery
06.2025 - 08.2025
- Assisted oral surgeons during procedures by preparing rooms, handling instruments, and ensuring adherence to sterilization protocols to maintain a safe environment.
- Captured digital X-rays, maintained patient records, and monitored patients pre- and post-treatment to ensure their comfort and safety.
- Communicated post-operative care instructions and supported patients throughout their visit to enhance their comfort and understanding of care.
- Managed front desk operations by scheduling appointments, processing patient check-ins, and verifying insurance information to streamline patient flow.
Snackbar grill/ bartender
Townsend Manor Inn
Greenport
06.2024 - 08.2025
- Multitasked behind counter, prepared drinks and processed customer orders to enhance service efficiency.
- Engaged guests, served food promptly, and managed customer tabs to ensure a smooth dining experience.
- Mixed cocktails and crafted beverages for diverse clientele.
- Managed bar inventory and restocked supplies as needed.
- Provided excellent customer service to enhance guest experiences.
Housekeeping
Townsend Manor Inn
Greenport
06.2023 - 08.2025
- Engaged with guests while maintaining cleanliness of hotel rooms, bathrooms, and hallways, enhancing guest comfort and satisfaction.
- Oversaw upkeep of public areas, including bar, restaurant, and restrooms, ensuring a welcoming environment for patrons.
- Resolved customer complaints regarding housekeeping services in a timely manner.
- Monitored budget spending for the housekeeping department.
- Maintained a clean environment for clients by performing light housekeeping tasks.
Waitress
Townsend Manor Inn
Greenport
06.2023 - 08.2025
- Prepared tables pre-opening and welcomed guests with attentive service to enhance dining experience.
- Took orders and served food to guests promptly, cleared tables, and performed closing cleaning duties to ensure smooth operations.
- Provided attentive service to guests in a fast-paced dining environment.
- Managed multiple tables efficiently while maintaining guest satisfaction.
- Assisted in training new staff on service protocols and menu knowledge.
Pool Attendant
Townsend Manor Inn
Greenport
05.2019 - 08.2025
- Administered first aid for injuries and performed rescues for distressed swimmers, prioritizing guest safety and well-being.
- Monitored and maintained pool water chemistry, ensuring optimal pH levels for safe swimming conditions.
- Communicated with guests and swimmers to address improper activities and enforce pool regulations, ensuring adherence to water safety policies.
Hostess
Alure Restaurant
Southold
06.2022 - 08.2024
- Greeted and engaged patrons, coordinated seating for wait staff to optimize flow, maintained restroom cleanliness for guest comfort, and managed reservation schedules to ensure efficient service.
- Greeted and seated guests promptly to enhance dining experience.
- Managed reservation system to ensure efficient table turnover.
- Coordinated with servers and kitchen staff for smooth service flow.
Education
Advanced Regents Diploma -
Mattituck Jr. Sr. High School
MattituckUndergraduate senior - Health Sciences
The Ohio State University
ColumbusSkills
- Dental assistance
- Clinical support
- Customer interaction
- Client interaction
- Attention to detail
- Time management
- Adaptability
- Communication
- Effective communication
- Team collaboration
- Problem solving
- Customer Outreach
- Networking
- Business Acumen
Timeline
Oral surgeon assistant/ receptionist
East End Oral surgery
06.2025 - 08.2025
Snackbar grill/ bartender
Townsend Manor Inn
06.2024 - 08.2025
Housekeeping
Townsend Manor Inn
06.2023 - 08.2025
Waitress
Townsend Manor Inn
06.2023 - 08.2025
Hostess
Alure Restaurant
06.2022 - 08.2024
Pool Attendant
Townsend Manor Inn
05.2019 - 08.2025
Advanced Regents Diploma -
Mattituck Jr. Sr. High School
Undergraduate senior - Health Sciences
The Ohio State University