Summary
Work History
Education
Skills
Timeline
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Renetta Wade

Gilbert,AZ

Summary

Dynamic professional with a proven track record at Kroger, excelling in customer service and merchandising. Skilled in inventory tracking and time management, I consistently enhanced customer satisfaction through exceptional product knowledge and strategic store layouts. Dependable and detail-oriented, I thrive in fast-paced environments, driving sales and fostering teamwork.

Work History

General Merchandiser

Kroger
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
  • Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
  • Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
  • Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.
  • Maintained superior customer service levels by prioritizing customers' needs over merchandising assignments.

Funding Specialist

David Capital
  • Streamlined the grant application process, resulting in increased efficiency and higher success rates.
  • Conducted regular reviews on portfolio performance metrics related specifically toward measuring effectiveness regarding securing necessary financing resources required per initiative undertaken internally.
  • Evaluated funding opportunities for alignment with organizational goals and priorities.
  • Secured funding for projects by researching and identifying potential grant opportunities.
  • Presented findings from research studies at conferences attended by industry professionals interested in advancing knowledge about best practices associated with obtaining funds successfully.
  • Prepared detailed financial reports for funders, demonstrating the impact of their investments on project outcomes.
  • Monitored project progress against milestones, adjusting funding allocations as needed to ensure successful completion.

Food Delivery Driver

GrubHub
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Navigated efficiently through various routes for timely food deliveries.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Collaborated with restaurant staff to confirm order accuracy before delivery.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
  • Assisted in resolving customer complaints or concerns regarding late or missing deliveries.
  • Addressed issues and resolved customer complaints to establish trust and reliability.
  • Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.

Food Delivery Driver

Uber Eats
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Utilized GPS systems effectively for accurate routing and delivery time estimates.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Navigated efficiently through various routes for timely food deliveries.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Communicated proactively with management about potential issues or delays in delivery times.
  • Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.

Cleaner

Saint Mary's University
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
  • Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.

Parts Delivery Driver

Contracted
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Developed strong relationships with customers by providing professional and courteous service during deliveries.
  • Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
  • Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
  • Safely navigated challenging road conditions and traffic patterns, minimizing delays in part deliveries.
  • Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
  • Collaborated with warehouse staff to ensure proper packaging and loading of parts for efficient delivery.
  • Safely and punctually delivered auto parts to local automobile stores from large distributor.
  • Maintained a clean driving record while adhering to all federal, state, and local transportation regulations.

Data Entry Clerk

Patterson Logistics
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sorted documents and maintained organized filing process.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
  • Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
  • Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.

Software Tester

CTDI - Communications Test Design
  • Improved software quality by executing thorough test cases and identifying critical defects.
  • Mentored junior testers, fostering a productive and collaborative work environment that emphasized continuous learning and improvement.
  • Streamlined regression testing process with the implementation of automated testing tools.
  • Established practical test strategies that aligned with project requirements while adhering to strict deadlines, contributing to successful releases without delay.
  • Verified acceptance by developing and implementing automated and manual application features and regression tests.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Carried out tests to identify, report and repair bugs and glitches.
  • Optimized test cases to maximize success of manual software testing.

Education

N/A - General Studies

Concord Community High School
Elkhart, IN
06.2010

Skills

  • In-store support
  • Merchandise stocking
  • Time management
  • Cleaning procedures
  • Quick learner
  • Inventory tracking
  • Dependable and reliable
  • Stocking
  • Goal setting and prioritization
  • Shelving of products
  • Customer service
  • Decision-making
  • Merchandising and display
  • Heavy lifting
  • Loading and unloading
  • Attention to detail
  • Organization and categorization
  • Critical thinking
  • Teamwork and collaboration
  • Storage organization
  • Data entry
  • Exceptional time management skills

Timeline

General Merchandiser

Kroger

Funding Specialist

David Capital

Food Delivery Driver

GrubHub

Food Delivery Driver

Uber Eats

Cleaner

Saint Mary's University

Parts Delivery Driver

Contracted

Data Entry Clerk

Patterson Logistics

Software Tester

CTDI - Communications Test Design

N/A - General Studies

Concord Community High School

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Renetta Wade