Emma Wadsworth
San Diego,CA
Summary
Dependable server and hostess with successful efforts in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Research Assistant
Rady Children's Hospital
2024.07 - Current
- Actively participate in regular meetings with fellow researchers and doctors to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Organizes research materials, maintaining a well-ordered workspace conducive to productivity.
- Conducts clinic visits to engage and enroll patients in research studies, providing detailed information about the studies while collecting relevant data.
- Prepares and revises manuscripts and abstracts for submission to medical journals and presentation at medical conferences.
Salon Coordinator
Bryll Hair Lounge
2020.02 - 2022.08
- Managed the guest service team by coordinating schedules, providing training for all members, and effectively resolving any issues that arose
- Scheduled appointments by phone, email and in person and recommended additional services.
- Facilitated smooth transitions between appointments by coordinating stylist availability and managing wait times effectively.
- Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
Shift Lead
Jamba Juice
2020.01 - 2020.08
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean, organized and efficient work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Server
Legoland California
2018.09 - 2019.09
- Demonstrated strong multitasking skills by managing multiple cabana tabs simultaneously without compromising service quality.
- Served food, beverages and alcohol promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Psychology
San Diego State University
San Diego, CA12.2022
Skills
Teamwork and Collaboration
Exceptional customer service
Time Management
Problem-Solving
Food safety understanding
Strong Work Ethic
Timeline
Research Assistant
Rady Children's Hospital
2024.07 - Current
Salon Coordinator
Bryll Hair Lounge
2020.02 - 2022.08
Shift Lead
Jamba Juice
2020.01 - 2020.08
Server
Legoland California
2018.09 - 2019.09
Bachelor of Arts - Psychology
San Diego State University
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