Emma Wallace
Jersey City
Summary
Professional assistant with experience in administrative support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.
Overview
5
5
years of professional experience
Work History
Charity Assistant
NextGen Avenue
09.2025 - Current
- Provided front-line support to donors, volunteers, and community members by responding to inquiries with professionalism and care. Assisted with coordinating fundraising events and community programs to ensure smooth logistics and organized operations. Maintained accurate records and completed administrative tasks that supported an efficient and welcoming environment.
Reporting intern
NJ.com
06.2025 - 08.2025
- Selected nationally for an intensive newsroom training program in data storytelling and digital communication. Collaborated with editors to deliver impactful, community-focused reporting.
Barista and cashier
Ethan and The Bean
06.2024 - 05.2025
- Prepared handcrafted espresso and specialty drinks while providing warm, personalized service in a small, community-focused café. Collaborated closely with team members to ensure smooth daily operations and a welcoming environment for regular customers.
Barista and cashier
Barnes & Noble College
10.2021 - 11.2024
- Prepared and served espresso drinks and other café beverages while providing friendly, efficient customer service. Operated the cash register, handled transactions accurately, and maintained a clean, organized workspace.
Intern reporter
northjersey.com/The Bergen Record
05.2023 - 08.2023
- Covered breaking news, culture, and local events across North Jersey, producing over 40 stories. Engaged directly with community members and organizations to gather stories that built public awareness.
Lifeguard
Preferred Pool Management Inc.
06.2021 - 08.2022
- Monitored pool area to ensure the safety of all patrons, enforced facility rules, and responded promptly to emergencies. Maintained cleanliness of the pool and deck areas and provided excellent customer service to guests.
Education
Bachelor of Arts - Journalism And Mass Communication
The College of New Jersey
Trenton, NJ05-2025
Skills
- Customer service
- Professional phone etiquette
- Scheduling and calendar management
- Multitasking in fast-paced environments
- Clear verbal and written communication
- Organization and attention to detail
- Front-desk and visitor management
- Problem-solving and conflict resolution
- Data entry and basic office software (Word, Excel, Google Suite)
- Friendly, welcoming demeanor
ACCOLADES
Recurring dean’s list recipient Fall 2022 to Spring 2025, Cum Laude graduate
Timeline
Charity Assistant
NextGen Avenue
09.2025 - Current
Reporting intern
NJ.com
06.2025 - 08.2025
Barista and cashier
Ethan and The Bean
06.2024 - 05.2025
Intern reporter
northjersey.com/The Bergen Record
05.2023 - 08.2023
Barista and cashier
Barnes & Noble College
10.2021 - 11.2024
Lifeguard
Preferred Pool Management Inc.
06.2021 - 08.2022
Bachelor of Arts - Journalism And Mass Communication
The College of New Jersey