Emma Walman

• Assisted patients with dietary preferences, restrictions, and meal selections, communicating necessary modifications to food service staff.
• Supported dietitians with supplement management, tube feeding orders, and nutrition-related documentation.
• Managed an average of 113 calls daily as part of a department handling approximately 330 calls per day.
• Collaborated with nursing staff and food service team to ensure accurate delivery and patient care.
• Maintained diet office operations through data entry, meal tracking, and workflow coordination.

• Processed takeout orders, payments, and guest requests while coordinating with kitchen staff.
• Verified order accuracy and delivered completed orders in a fast-paced environment.
• Collaborated with team to resolve service issues and maintain guest satisfaction.

Transferred stores after relocation to Norman.

• Oversaw to-go operations throughout order placement, payment, packaging, and pickup.
• Verified accuracy and resolved issues quickly to maintain a positive guest experience.
• Followed food safety and sanitation standards closely in all designated areas.

• Managed reservations upwards of 80 people, walk-in seating, and waitlists in a very fast-paced restaurant.
• Greeted guests and provided excellent customer service while coordinating seating rotations to support efficient operations.

• Led children through structured activities with a focus on safety and engagement.
• Maintained event flow, timing, and cleanliness, often facilitating two consecutive parties.