Emma Walsh
Silverdale
Summary
My name is Emma Walsh and me, and my husband recently moved to Silverdale. I’ve been a barista for two years and before that I was an ice cream, scooper, a dishwasher, a prep cook, I shucked oysters and then soon after that, I completely moved to be a barista and occasionally worked at front of the house for two restaurants. Towards the end of graduation, I got a new job at another café and worked at both cafés for a few months until I decide to work fully at a smaller commercial Café.
Since recently moving to Silverdale, I’ve decided that I want to continue being a barista, but be a bit closer to where I live now.
Me and my sister want to open our own café sometime in the future and and for that reason, I want to continue being a barista working at different types of cafés to really understand the gist of running a café and learn new skills.
I played volleyball for 10 years and that really taught me a leadership teamwork communication and good work ethic which I now carry on into me being a barista. I know being a brace is a good fit for me because I’m able to communicate writing people say and really understand who people are through quick conversations. It brings me joy to bring joy to people, simply even just by remembering their drink order.
I’m excited for this opportunity. thank you.
Overview
2025
2025
years of professional experience
Work History
Ice Cream Scooper/Shift Manager
Emma & Otto’s Ice Cream
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Barista
Laura Hemphill
06.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Barista/FOH/Prep Cook
Hitchcock Cafe
09.2021 - 07.2024
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Packaged bagels, muffins and other food items for customer purchase.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Education
Bainbridge Island Highschool
Bainbridge Island, WA06.2024
Skills
- Quick learner
- Energy and enthusiasm
- Hand-eye coordination
- Memory retention
- Reliability and punctuality
- Food safety compliance
- Food handling safety
- Customer engagement
- Guest service
- Cleaning and organization
- Menu memorization
- Patience and empathy
- Order accuracy
- POS system expertise
Timeline
Barista
Laura Hemphill
06.2024 - Current
Barista/FOH/Prep Cook
Hitchcock Cafe
09.2021 - 07.2024
Ice Cream Scooper/Shift Manager
Emma & Otto’s Ice Cream
Bainbridge Island Highschool
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