Emma Ward

• Assisted in accounts receivable, payable and general ledger activities.
• Matched orders with invoices and recorded required information.
• Verified and processed invoices from vendors and contacted suppliers regarding billing errors.
• Ensured accuracy of data entry into accounting systems by verifying documents against source information.
• Recorded debit, credit and account transactions in computer spreadsheets and databases.
• Performed daily reconciliation of financial records and cash transactions.
• Ensured proper handling, distribution and storage of money bags.
• Assisted in processing payroll.
• Assisted the Controller with any needs she had.
• Organized apparel products on shelves according to size, color and style.
• Checked in apparel shipments and ensured accuracy of received goods against purchase orders.
• Managed inventory of office supplies.
• Ordered office supplies as needed.

Administrative Duties:

• Scheduled appointments, meetings and events for management staff.
• Developed administrative processes to achieve organizational objectives and improve office efficiency.
• Tracked and submitted employee timesheets to prepare for payroll processing.
• Created spreadsheets in Microsoft Excel for record-keeping and reporting.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Inventoried and ordered supplies for office.

Volunteer Work:

• Habitat for Humanity

Executive Support Manager:

• Maintained company confidence and protected business operations by keeping sensitive information confidential.
• Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
• Coordinated meeting and work schedules for staff teams and executives.
• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
• Managed daily invoices, reports and proposals.
• Obtained signatures for financial documents and internal and external invoices.
• Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
• Followed proper accounting and bookkeeping procedures to support audits.
• Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
• Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.

Human Resource and Payroll:

• Created, organized and maintained employee personnel files to keep sensitive data secure.
• Handled annual health Insurance renewals and any changes or issues to be made or updated.
• Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
• Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
• Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
• Conducted employment verification and background investigation to facilitate hiring process.
• Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
• Developed and maintained training materials and benefits packets for new hires.
• Initialized background checks for potential new hires.
• Prepared and set up new employee orientations.
• Coordinated new employee onboarding with orientation scheduling and preparation.
• Explained company personnel policies, benefits and procedures to employees or job applicants.
• Answered questions regarding salaries, benefits and other pertinent information.
• Processed paperwork related to grievances, performance evaluations, classifications and employee leaves of absence.
• Gathered personnel records from other departments or employees.
• Assisted in administering employee benefit programs and worker's compensation plans.
• Processed business and identification cards, bank accounts and reference and medical checks to streamline hiring protocol.

Accounting:

• Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
• Created excel spreadsheets to help time-consuming tasks previously done manually.
• Assisted internal accounting team in checking financial statements for accuracy to produce reliable reports.
• Reconciled company credit cards, expense accounts and other expenses and financial records.
• Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
• Calculated and produced checks for utilities, taxes and other operational payments.
• Checked postings and documents for correctness, accuracy and proper coding.
• Accessed financial information to answer questions and gather details about specific accounts.
• Prepared and processed payroll for weekly and bi-weekly payroll for 80-120 employees.
• Completed and submitted tax forms and returns.
• Completed workers' comp forms; handled follow ups with injured employees to confirm healing process from the doctors orders.

Personal Assistant to CEO:

• Posted payments for personal bills.
• Filed and organized personal documents.
• Set up appointments and added to CEO's personal calendars.
• Helped coordinate landscaping maintenance for properties.
• Handled tenants service requests with the property management company.
• Ran errands for the CEO.

• Managed office inventory and placed new supply orders.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Reviewed files and records to obtain information and respond to requests.
• Dispatched service calls to the techs out in the field.
• Organized and helped maintain fleet maintenance.
• Scheduled appointments, meetings and events for management staff.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.
• Inventoried and ordered supplies for office.
• Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
• Processed invoice payments and recorded information in account database.
• Processed and sent invoices, adjustments and credit memos to customers.
• Verified vendor accounts by reconciling monthly statements and related transactions.
• Compiled, coded and submitted weekly invoices to accounting for payment.
• Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
• Worked with purchasing group to resolve purchase order matching issues.
• Prepared and updated vendor files, tax documents and insurance information.
• Took advantage of discount opportunities by paying vendors within payment terms.
• Matched orders with invoices and recorded required information.
• Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
• Prepared and processed payrolls.
• Monitored dispatch board and adjusted call priorities regularly based on caller needs.
• Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
• Trained employees on dispatching procedures to properly handle daily calls.
• Helped unload delivery orders in the warehouse with the forklift; chemical products, commercial RTU and AC units, and commerical kitchen equipment.