Emma Webb
Summary
Dynamic Shift Leader at Chick-fil-A with a constructive mindset and strong cash management skills. Successfully trained staff and enhanced team collaboration, ensuring safety protocols and quality control. Resolved customer issues effectively, contributing to a positive environment and achieving departmental goals. Committed to fostering a cohesive workplace culture through analytical problem-solving.
Personable and motivated with strong ability to lead teams effectively and maintain positive work environment. Demonstrates understanding of operational procedures and possesses strong organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.
Offering strong foundation in leadership and teamwork, coupled with genuine eagerness to learn and grow in dynamic setting. Brings adaptable approach to managing operational processes and problem-solving in high-paced environments. Ready to use and develop organizational and communication skills in a Director-level role.
Overview
3
3
years of professional experience
Work History
Shift Leader
Chick-fil-A
09.2022 - Current
- Assisted team in adhering to safety protocols during shifts.
- Learned and operated point-of-sale systems efficiently.
- Supported inventory management by restocking supplies as needed.
- Collaborated with team members to ensure smooth shift transitions.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Contributed to a positive team environment through effective communication skills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Education
High School Diploma -
Summerville High School
Summerville05-2025
Skills
- Constructive mindset
- Cash management
- Collaborative team management
- Analytical problem-solving
- Staff training and development
- Safety processes and procedures
- Quality control assurance
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Leader
Chick-fil-A
09.2022 - Current
High School Diploma -
Summerville High School