Emma Webster
Cambridge
Summary
Dynamic professional with a proven track record at The Forum, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective communication and problem resolution. Detail-oriented and adaptable, I thrive in fast-paced environments, consistently managing multiple projects while maintaining a positive attitude and strong work ethic. Friendly and reliable with positive attitude and strong interpersonal skills. Possesses knowledge of handling cash transactions and maintaining clean and organized work area. Committed to enhancing guest experience and ensuring smooth operations.
Overview
3
3
years of professional experience
Work History
Carry Out
The Forum
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Concessions Cashier
The Community Development Corporation
05.2023 - 08.2025
- Processed cash and credit transactions efficiently for concessions sales.
- Maintained accurate inventory records and managed stock levels for products sold.
- Assisted customers with product selections, enhancing overall shopping experience.
- Collaborated with team members to ensure timely service during high-traffic events.
- Improved customer satisfaction by providing efficient and friendly service at the concession stand.
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Responded to customer complaints to help resolve issues.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Education
No Degree - Criminology And Criminal Justice
The Ohio State University
Columbus, Ohio, OH01-2029
High School Diploma -
Meadowbrook High School
Byesville05-2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Critical thinking
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Carry Out
The Forum
02.2025 - Current
Concessions Cashier
The Community Development Corporation
05.2023 - 08.2025
No Degree - Criminology And Criminal Justice
The Ohio State University
High School Diploma -
Meadowbrook High School