Emma Wells
Sullivan,OH
Summary
Dynamic culinary professional with a strong background in food preparation and customer service at Ashland University. Proven ability to maintain high standards of cleanliness and organization while showcasing exceptional knife skills. Adept at multitasking and adapting to changing menus, ensuring guest satisfaction through quality meal presentation and effective planning.
Experienced with various cooking techniques and kitchen operations. Utilizes culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.
Energetic cook with passion for food and commitment to providing customers with exceptional culinary experiences. Focuses on using fresh ingredients to create flavorful dishes appealing to different palates. Team player offers clear communication and problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Grab and Go Cook
Ashland University
06.2023 - Current
- Prepared ingredients by cleaning, chopping, and measuring for various dishes.
- Followed recipes and cooking techniques to ensure consistency in food quality.
- Maintained cleanliness and organization of kitchen workspace to adhere to safety standards.
- Assisted in inventory management by tracking stock levels and organizing supplies.
- Adapted quickly to changing menus and dietary restrictions while preparing meals.
- Supported senior cooks by participating in daily prep tasks and clean-up duties.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Sales Associate
Spirit Halloween LLC
09.2023 - 11.2023
- Cultivated relationships with customers to enhance satisfaction and loyalty.
- Executed product knowledge training for new team members, improving overall performance.
- Managed inventory levels, ensuring accurate stock replenishment and organization.
- Processed transactions efficiently, maintaining accuracy in cash handling and register operations.
- Assisted in developing promotional displays, increasing product visibility and sales potential.
- Collaborated with team to achieve daily sales targets through effective communication and strategizing.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Manager
58 Shake and Pizza Shack
06.2020 - 07.2022
- Supervised daily operations, ensuring efficient workflow and high-quality service standards.
- Trained and mentored staff, fostering a collaborative team environment and enhancing service delivery.
- Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
- Implemented customer feedback systems, improving satisfaction ratings and retention strategies.
- Cultivated relationships with vendors, negotiating terms that enhanced product quality and pricing structures.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Managed staff scheduling to optimize labor costs and maintain service levels.
- Developed and maintained relationships with suppliers to ensure timely inventory replenishment.
- Supervised cash handling procedures, ensuring accuracy in financial reporting and transactions.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Line Cook
58 Shake and Pizza Shack
02.2018 - 06.2020
- Prepared high-quality dishes according to standardized recipes and presentation standards.
- Maintained cleanliness and organization of kitchen stations to ensure food safety compliance.
- Collaborated with team members to streamline food preparation processes and enhance service efficiency.
- Trained new kitchen staff on proper cooking techniques and safety protocols, fostering a collaborative environment.
- Ensured timely delivery of meals during peak hours, enhancing overall customer satisfaction through efficient operations.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Education
High School Diploma -
Black River High School
Sullivan, OH06-2022
Vocational Degree - Culinary Arts
Medina County Career Center
Medina, OH06-2022
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Frying
- Cooking techniques
- Knife skills
- Sanitation
- Supply restocking
- Hospitality and service industry background
- Food presentation
- Grilling
- Portion control
- Food plating
- Sauce making
- Ingredients measuring
- Effective planner
- Nutrition awareness
- Recipes and menu planning
- Ingredient selection
Certification
Serv-Safe Food Handler Certification
Serv-Safe Management Certification
Timeline
Sales Associate
Spirit Halloween LLC
09.2023 - 11.2023
Grab and Go Cook
Ashland University
06.2023 - Current
Manager
58 Shake and Pizza Shack
06.2020 - 07.2022
Line Cook
58 Shake and Pizza Shack
02.2018 - 06.2020
High School Diploma -
Black River High School
Vocational Degree - Culinary Arts
Medina County Career Center