Emma Wendt
Mahomet,IL
Summary
Dedicated administrative professional with 9 years of experience. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Chiropractic Office Assistant
Melby Chiropractic
03.2019 - Current
- Managed schedules for two providers to organize over 300 patients in office each week.
- Worked closely with providers to ensure optimal patient care in a fast-paced environment while adhering to strict HIPAA guidelines to protect patient privacy.
- Coordinated itineraries and travel accommodations for staff during work seminars.
- Managed insurance and patient collections to guarantee maximum revenue for clinic.
- Completed complex documents such as FMLA, disability applications, and insurance network contracts.
- Organized and maintained accurate patient records, ensuring that all necessary forms and documentation were up-to-date and properly filed.
Assistant Manager
Style And Grace Salon & Day Spa
09.2015 - 03.2019
- Streamlined salon operations for increased efficiency by handling administrative tasks such as inventory management and staff scheduling.
- Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
- Facilitated smooth transactions, accurately processing payments and maintaining balanced client accounts and cash drawers daily.
- Collaborated effectively with team members to ensure seamless coordination of client appointments and overall salon operations.
- Coordinated special events such as bridal parties or fashion shows in partnership with other local businesses.
Movie Theater Attendant
Savoy 16 IMAX
04.2014 - 08.2015
- Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information.
- Assisted team members with inventory management, contributing to optimal stock levels and minimal waste.
- Managed cash transactions accurately while adhering to all financial policies, ensuring proper handling of funds and minimal discrepancies.
Education
High School Diploma -
Champaign Central High School
Champaign05.2015
Skills
- Office Administration
- Attention to Detail
- Appointment management
- HIPAA Compliance
- Computer Skills
- Payment collection and processing
- Report Preparation
- Positivity
Certification
- Limited spine x-ray license
Timeline
Chiropractic Office Assistant
Melby Chiropractic
03.2019 - Current
Assistant Manager
Style And Grace Salon & Day Spa
09.2015 - 03.2019
Movie Theater Attendant
Savoy 16 IMAX
04.2014 - 08.2015
High School Diploma -
Champaign Central High School
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