Summary
Overview
Work History
Skills
Timeline
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Emma Werner

Arden,NC

Summary

Professional and hard working food and beverage worker looking to be included in a team of people who share a drive and commitment to creating a wonderful guest experience. Equipped with experience from different roles within restaurants, fine tuned to a high energy fast paced environment.

Overview

7
7
years of professional experience

Work History

Bartender/Lead Server

The Bier Garden
05.2022 - Current
  • Effectively managing multiple tasks in an efficient manner, both on the floor and behind the bar
  • Quick problem solving skills in a fast paced, high volume atmosphere
  • Extensive knowledge on made in house beers, as well as over 100 other beers from around the world
  • Promoted to bartending after a year of table side serving
  • Trusted to train new servers
  • Trusted to count and maintain a cash drawer
  • Maintain and create positive relations with regulars

Bartender

The Madness
03.2023 - 05.2023
  • Learned how to properly stock and prepare a bar for optimal service
  • Gained knowledge of traditional cocktails, but also learned new twists on timeless classics
  • Managed multiple points of service - the bar, my own tables, and a service well
  • Maintained a neat and sanitized work space while adhering to regional health & safety regulations

Server/Expo

FIRC - Issa's French Bistro
06.2021 - 05.2022
  • Learned the fundamentals of table side service, including food running, wine service, and enhancing guests' experience
  • Provided service to customers in a warm and friendly manner
  • Thorough knowledge of the menu in order to assist customers, provide recommendations, and answer questions
  • Learned the importance of bussing in a timely manner and keeping up with stocking and sidework, while also managing my table side duties
  • Followed local alcohol laws to keep restaurant compliant with regulations
  • Efficiency ran expo line, including calling out order, pacing courses, garnishing entrees, platting soups, and running ready meals

Barista

Starbucks, Ingles
10.2020 - 08.2021
  • Learned fundamental team working skills including conflict resolution, communication, and dividing tasks
  • Controlled line and crowd with quick, efficient service
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Operated espresso machines and commercial coffee brewers to create beverages in a safe and timely manner

Barista

Argo Tea House
09.2019 - 03.2020
  • Learned punctuality and proper time management
  • Properly prepared and stocked food and tea to be sold in advance
  • Handled cash transactions as well as student vouchers
  • Gained extensive knowledge on teas and coffees

Dishwasher

Everest Kitchen
03.2018 - 06.2018
  • Washed equipment, surfaces, refrigerators, and other areas using sanitizing chemicals
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health
  • Worked well with staff both front and back of house

Skills

  • Well versed in Toast, Menusifu, and other POS systems
  • Knowledge of craft beers and beer styles
  • Team player, quick learner, great mulitasker

Timeline

Bartender

The Madness
03.2023 - 05.2023

Bartender/Lead Server

The Bier Garden
05.2022 - Current

Server/Expo

FIRC - Issa's French Bistro
06.2021 - 05.2022

Barista

Starbucks, Ingles
10.2020 - 08.2021

Barista

Argo Tea House
09.2019 - 03.2020

Dishwasher

Everest Kitchen
03.2018 - 06.2018

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Emma Werner