Summary
Overview
Work History
Education
Skills
Volunteer Work
Certification
Timeline
Generic

Emma West

Summary

Visual Merchandising Coordinator of the Americas at Christian Louboutin with a BA in Fashion Business Management from Arizona State University. Proven expertise in Retail Operations, Customer Service, and Visual Merchandising, complemented by strong skills in Social Media Marketing and Team Management. Committed to applying fashion knowledge and experience to various retail strategies.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Visual Merchandising Coordinator

Christian Louboutin
05.2025 - Current
  • Coordinated with buying teams to align merchandise selection with targeted visual themes and customer preferences throughout the year.
  • Utilized analytical skills to assess item performance data, adjusting display strategies as needed to maximize sales potential.
  • Implemented creative solutions for space constraints, devising unique methods of showcasing products within limited square footage areas.
  • Enhanced store visuals by designing and implementing innovative merchandising displays.
  • Contributed to the development of company-wide visual merchandising guidelines, establishing best practices for stores across the region.

Boutique Coordinator

Christian Louboutin
03.2024 - 05.2025
  • Utilized product knowledge to drive sales and build client relationships, enhancing brand loyalty.
  • Packed and shipped 15+ client orders daily to ensure client satisfaction and fast delivery.
  • Supported the sales team by ensuring the stock room was well-organized, and merchandise could be found easily.
  • Managed and ran the boutique's Care & Repair operations. Decreased customer complaints in the department by 30% within the first six months of occupancy.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Executed merchandising and floor moves based on seasonal changes, business needs and trends.

Fashion Show Dresser

Margaret Merritt Productions
02.2023 - 03.2024
  • Dressed 50+ models per show in efficient manner for runways
  • Steamed and pressed garments prior to runway shows.
  • Tracked all clothing and accessories used in runway shows and photo shoots.

Waitress

Pitch Pizzeria
05.2022 - 03.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Event Planning & Operations Intern

Phoenix Fashion Week
06.2023 - 10.2023
  • Assisted management in developing strategic plans for business growth based on market research findings.
  • Managed social media accounts by posting content related to fashion trends.
  • Supported 10+ designers by assisting in the styling of models for presentations.
  • Organized parties and events, handling vendor relations, set design, event setup and cleanup, ticket sales, and promotional activities.
  • Monitored costs associated with event planning to ensure compliance with budget allocations.
  • Conducted research to enhance public relations strategies for the company.
  • Fostered connections with 30+ VIP guests at events to accommodate their needs and secure their continued attendance.

Waitress

First Watch
07.2021 - 05.2023
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Assistant Manager/Buyer

Plato's Closet
07.2015 - 07.2021
  • Purchased merchandise by analyzing inventory levels, popular styles, and trends to maximize sales.
  • Created eye-catching visual displays to increase customer engagement and improve UPT.
  • Directed a team of over 15 employees, maintaining smooth and efficient store functionality.
  • Utilized social media campaigns to boost business visibility and drive customer growth.
  • Facilitated store meetings to ensure team alignment and effective communication.

Education

Bachelor of Arts - Fashion Business Management

Arizona State University
Phoenix, AZ
12-2023

High School Diploma -

Salpointe Catholic High School
Tucson, AZ
05-2019

Skills

  • Event planning
  • Managing customer relationships
  • Microsoft Excel
  • Team development and management
  • Sales tactics
  • Merchandising plan development
  • Visual merchandising
  • Inventory management
  • Social media management
  • Data entry
  • Project coordination
  • Staff management

Volunteer Work

NFL Wives Charity Fashion Show - Dresser

PANDA Kids Charity Fashion Show - Dresser

Certification

  • Microsoft Office Specialist (MOS) Certification
  • Customer Relationship Management (CRM) Certification

Timeline

Visual Merchandising Coordinator

Christian Louboutin
05.2025 - Current

Boutique Coordinator

Christian Louboutin
03.2024 - 05.2025

Event Planning & Operations Intern

Phoenix Fashion Week
06.2023 - 10.2023

Fashion Show Dresser

Margaret Merritt Productions
02.2023 - 03.2024

Waitress

Pitch Pizzeria
05.2022 - 03.2024

Waitress

First Watch
07.2021 - 05.2023

Assistant Manager/Buyer

Plato's Closet
07.2015 - 07.2021

Bachelor of Arts - Fashion Business Management

Arizona State University

High School Diploma -

Salpointe Catholic High School

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