Emma Whittum
BRAIDWOOD,IL
Summary
Detail-oriented and reliable professional with a strong emphasis on effective communication and accuracy, consistently delivering solid solutions while maintaining organization under pressure. Diligent Customer Support Agent with a diverse freelancing background, showcasing a versatile skill set and adaptability across various projects. High-quality work is achieved through consistent communication, demonstrating reliability and creative problem-solving abilities. Proven expertise in managing deadlines and collaborating effectively ensures client satisfaction and overall project success.
Overview
4
4
years of professional experience
Work History
Freelancer
Braidwood, IL
02.2025 - 11.2025
- Delivered high-quality freelance projects within deadlines while adapting to client needs
- Collaborated with clients to refine project requirements and enhance overall satisfaction
- Utilized software tools to produce appealing designs for client projects.
Teacher's Assistant
Ignite Christian Church
Braidwood Illinois
10.2021 - 12.2024
- Facilitated small group activities to enhance student engagement and understanding.
- Saw youth attendance increase by 80% through engaged efforts rooted in empathy and patience
- Monitored student progress and provided feedback to improve academic performance.
- Supported students with diverse learning needs through individualized instruction and encouragement.
- Assisted lead teacher in implementing lesson plans and classroom activities.
Education
High School Diploma -
Reed Custer High School
Braidwood, Illinois01.2024
Skills
- Phone and Computer Literacy
- Microsoft Excel
- Google Sheets
- Active Listening/Communication
- Adaptability
- Self motivation
- Professionalism
- Adaptability
Timeline
Freelancer
02.2025 - 11.2025
Teacher's Assistant
Ignite Christian Church
10.2021 - 12.2024
High School Diploma -
Reed Custer High School
Other Work Experiences
- Independently running an art business; tracking financial data
- Freelance short story writer services/ghostwriting