Emma Wood
Dedicated and dependable professional with experience in retail and sales, education support, and restoration services. Skilled in customer service, teamwork, inventory management, problem-solving, and supporting daily operations. Known for maintaining a positive attitude, working effectively with others, and providing quality service in fast-paced environments. Organized, adaptable, and eager to contribute strong communication skills, a solid work ethic, and a willingness to learn in new opportunities.
Work History
Hobby Lobby
7 Months• Monitor inventory levels and maintain appropriate stock quantities through ordering, stocking, and merchandise replenishment.
• Assist customers with questions, concerns, and product recommendations while providing a positive shopping experience.
• Resolve customer issues professionally and escalate concerns when necessary to ensure timely solutions.
• Support shipping and receiving operations by processing deliveries, organizing incoming merchandise, and maintaining inventory.
• Contribute to store organization, merchandising, and workflow improvements to maximize efficiency.
Cambrian School District
3 Months• Supervised students in an after-school program while maintaining a safe, positive, and supportive environment.
• Assisted children with homework, studying, and academic activities to encourage learning and educational growth.
• Provided guidance and encouragement to help students develop responsibility, confidence, and positive study habits.
• Collaborated with staff to support daily program activities and student success.
Servpro of South Shasta County
2 Years 6 Months• Assisted with residential and commercial restoration projects involving water, fire, and mold damage.
• Packed, inventoried, and documented customer belongings with accuracy and attention to detail during restoration processes.
• Maintained detailed inventory records and ensured proper care and handling of customer property.
• Worked efficiently within team environments to meet project deadlines while providing quality service to clients.
• Developed strong organizational, communication, and problem-solving skills in a fast-paced environment.
Shasta County YMCA
2 Months• Supervised and engaged groups of children in educational and recreational activities.
• Assisted instructors with classroom lessons and supported students with assignments and daily tasks.
• Promoted a safe, positive, and inclusive environment for children of various ages.
• Organized activities, managed schedules, and helped prepare meals for campers.
• Strengthened leadership, communication, and conflict-resolution skills through daily interaction with children and families.
Education
High School Diploma
- Honoree of Salutatorian
- Honor Roll [Fall 2023- Spring 2025]
- 4.0 GPA