Emma Woolwine
Nicholasville,KY
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Reliable professional with experience in the food service industry, known for delivering exceptional service while managing multiple tables. Skilled in cash handling and maintaining health standards, ready to contribute to a positive guest experience.
Overview
4
4
years of professional experience
Work History
Fast Food Worker
Steak N Shake
Nicholasville, KY
05.2022 - 08.2022
- Operated cash register efficiently, processing customer transactions accurately.
- Prepared and assembled menu items, adhering to quality and safety standards.
- Maintained cleanliness of dining area and kitchen, ensuring compliance with health regulations.
- Assisted in training new employees on procedures and customer service techniques.
- Collaborated with team members to manage peak service hours effectively.
- Monitored inventory levels, restocking supplies as needed to support operations.
Sales Associate
Zumiez
Lexington, KY
10.2023 - 04.2024
- Delivered exceptional customer service to enhance shopping experiences.
- Assisted in maintaining store presentation and visual merchandising standards.
- Engaged with customers to identify needs and recommend appropriate products.
- Processed transactions accurately and efficiently at point-of-sale systems.
Food Runner
Movie Tavern
Nicholasville, KY
10.2022 - 11.2024
- Delivered food and beverages to guests promptly, ensuring exceptional service standards.
- Assisted in maintaining cleanliness and organization of dining areas for optimal guest experience.
- Collaborated with kitchen staff to coordinate timely delivery of orders during peak hours.
- Supported team members by training new food runners on service protocols and workflows.
Server
Legacy Reserves
Lexington, KY
11.2024 - 07.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order processing and delivery.
- Trained new servers on menu details, service standards, and restaurant protocols.
- Collaborated with kitchen staff to streamline food preparation and improve service flow.
Server
First Watch
Lexington, KY
08.2025 - Current
- Handled cash transactions accurately, maintaining a balanced cash drawer at shift end.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Maintained cleanliness and organization of dining area to meet health regulations.
- Assisted management in inventory tracking, contributing to stock control improvements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
West Jessamine Highschool
Nicholasville, KYSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Teamwork and collaboration
- Time management
Timeline
Server
First Watch
08.2025 - Current
Server
Legacy Reserves
11.2024 - 07.2025
Sales Associate
Zumiez
10.2023 - 04.2024
Food Runner
Movie Tavern
10.2022 - 11.2024
Fast Food Worker
Steak N Shake
05.2022 - 08.2022
High School Diploma -
West Jessamine Highschool