Microsoft Suite
Emma Hern
San Diego,CA
Summary
Experienced administrative and customer service professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering a positive work environment.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Grocery Clerk
Jimbo’s Naturally
05.2024 - Current
- Preparing special orders
- Facing products throughout the store
- Stocking products throughout the store
- Promoting new products through friendly, suggestive selling
- Answering pages throughout the store each shift
- Checking the quality of received merchandise
- Receiving orders from store vendors
- Scanning out products for shrink and donation pickups
- Creating demos for products on sale or new items
- Helping customers find the location of products
- Giving recommendations for alternative products to customers for allergies, diets, etc.
Cashier
Jimbo’s Naturally
05.2023 - 05.2024
- Cashiered – open, mid-day, and close
- Customer service – provided customer direction
- Prepared special orders
- Faced products throughout the store
- Promoted new products through friendly, suggestive selling
- Promoted donation collection for causes supported by the store
Administrative Assistant, Bookkeeping Intern
Hern Accountancy Corporation
11.2016 - 05.2023
- Coordinated bookkeeping activities in QuickBooks
- Maintained a filing system for paperwork
- Reviewed new hire paperwork
- Created spreadsheets to reconcile multi-venue time sheets
- Maintained direct communication with clients
- Collaborated with clients to facilitate documentation compliance
- Maintained human resource/labor law poster compliance at off-site venues
Administrative Assistant
Coast to Coast Productions
11.2016 - 11.2019
- Filled out and reviewed new hire paperwork for accuracy and completion
- Managed staff at on-site events
- Coordinated bookkeeping activities in QuickBooks
- Maintained a filing system for paperwork and financial information
- Generated personnel benefit reports
Education
Bachelor of Science - Business Administration: Management & Organization
California State University, San Marcos
San Marcos, CA 08.2020 - 05.2025
Skills
- Customer service
- Attention to detail
- Dedicated team player and collaboration
- Product knowledge and recommendations
- Data entry
- Office administration and clerical support
- Microsoft and Google Suites
- Time management
- Filing, documentation, recordkeeping, and data archiving
- Professional communication
- Data organization and records management
- Multi-line phone proficiency
Software
Google Suite
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementCompany CultureHealthcare benefitsPersonal development programsTimeline
Grocery Clerk
Jimbo’s Naturally
05.2024 - Current
Cashier
Jimbo’s Naturally
05.2023 - 05.2024
Bachelor of Science - Business Administration: Management & Organization
California State University, San Marcos
08.2020 - 05.2025
Administrative Assistant, Bookkeeping Intern
Hern Accountancy Corporation
11.2016 - 05.2023
Administrative Assistant
Coast to Coast Productions
11.2016 - 11.2019
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