Emma Worley

Versatile and results-oriented professional with experience at D&S Residential Services, adept in client support and crisis intervention. Excelled in roles requiring excellent people skills and multitasking strength, significantly enhancing client wellness and operational efficiency. Proven track record in fostering team collaboration and resolving high-stress situations with empathy and critical thinking.

Knowledgeable and dedicated customer service professional with extensive experience in Customer Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Offering reliable and organized approach to office support, with willingness to learn and develop in professional environment. Brings understanding of basic office protocols and key software applications such as Microsoft Office and G Suite. Ready to use and develop organizational and administrative skills in Office Assistant role.

• Basic Life Support (BLS) Certification - American Heart Association.
• Microsoft Office Specialist (MOS) - Microsoft.