Emma Wright
Rockford,Michigan
Summary
Dedicated and highly organized professional with extensive experience as an Office Manager and a proven track record in administrative support. Demonstrates exceptional skills in managing schedules, coordinating meetings, and handling diverse office tasks efficiently. Adept at utilizing various office software and systems to streamline processes and enhance productivity. Committed to delivering top-notch support and contributing to a collaborative work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Member Service Team Member
MVP Athletic Club
Rockford , Michigan
10.2023 - Current
- Handled customer inquiries in a professional manner.
- Developed relationships with members by offering encouragement and motivation during their workouts.
- Responded to emergency situations quickly while following established protocols.
- Answered phone calls promptly, providing accurate information about services offered by the facility.
- Greeted and assisted guests entering facility to provide general information and answer questions.
Office Manager
Cannonsburg Ski Area
Rockford, MI
10.2022 - Current
- Supervised staff members, organized schedules and delegated tasks.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
Education
High School Diploma -
Rockford High School
Rockford, MI05-2024
Skills
- Issue Resolution
- Customer Service
- Administrative Support
- Office Supplies Management
- Strong interpersonal skills
- Strong Work Ethic
- Friendly, Positive Attitude
- Written Communication
Certification
- CPR/AED certification
- QPR certification
Accomplishments
- National Honor Society
- Summa Cum Laude High School Graduate
- Peer Listening President 2023-2024
- Sparta Rock Women's Rugby State Champion
References
References available upon request.
Timeline
Member Service Team Member
MVP Athletic Club
10.2023 - Current
Office Manager
Cannonsburg Ski Area
10.2022 - Current
High School Diploma -
Rockford High School
- CPR/AED certification
- QPR certification
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